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Keystone

Installation requirements for ITOM Collector

Contributors netapp-shwetav

Before installing ITOM Collector, ensure that your systems are prepared with the necessary software and meet all required prerequisites.

Prerequisites for the ITOM Collector server VM:
  • Supported operating system: Debian 12, Windows Server 2016, Ubuntu 20.04 LTS, Red Hat Enterprise Linux (RHEL) 8.x, Amazon Linux 2023, or newer versions of these operating systems.

    Note The recommended operating systems are Debian 12, Windows Server 2016, or newer versions.
  • Resource requirement: The VM resource requirements based on the number of NetApp nodes monitored are as follows:

    • 2-10 nodes: 4 CPUs, 8 GB RAM, 40 GB Disk

    • 12-20 nodes: 8 CPUs, 16 GB RAM, 40 GB Disk

  • Configuration requirement: Ensure that a read-only account and SNMP are configured on the monitored devices. The ITOM Collector server VM also needs to be configured as an SNMP trap host and Syslog server on the NetApp cluster and cluster switches, if applicable.

Networking requirements

The networking requirements of ITOM Collector are listed in the following table.

Source

Destination

Protocol

Ports

Description

ITOM Collector

NetApp ONTAP cluster management IPs

HTTPS, SNMP

TCP 443, UDP 161

Monitoring of the ONTAP controllers

NetApp ONTAP cluster and node management IPs

ITOM Collector

SNMP, Syslog

UDP 162, UDP 514

SNMP traps and Syslogs from controllers

ITOM Collector

Cluster switches

SNMP

UDP 161

Monitoring of switches

Cluster switches

ITOM Collector

SNMP, Syslog

UDP 162, UDP 514

SNMP traps and Syslogs from switches

ITOM Collector

StorageGRID nodes IPs

HTTPS, SNMP

TCP 443, UDP 161

SNMP monitoring of StorageGRID

StorageGRID nodes IPs

ITOM Collector

SNMP, Syslog

UDP 162, UDP 514

SNMP traps from StorageGRID

ITOM Collector

Keystone Collector

SSH, HTTPS, SNMP

TCP 22, TCP 443, UDP 161

Keystone Collector monitoring and remote management

ITOM Collector

Local DNS

DNS

UDP 53

Public or private DNS services

ITOM Collector

NTP server(s) of choice

NTP

UDP 123

Time keeping