Customizing the Events report to display the top most acknowledged unresolved events
You can customize the Events report to display the most acknowledged events, filtered by the event state. You can sort them in decreasing order to display the number of outstanding days.
About this task
You can also perform this task by going to the Reports page and clicking Run Report for the appropriate report.
Steps
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To filter acknowledged events, click in the State column and open the Filter dialog box by clicking the icon.
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From the Condition drop-down list, select Equal To.
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Click Select Values and select Acknowledged.
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Click OK.
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To further filter the report, click in the Acknowledged By column and open the Filter dialog box by clicking the icon.
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From the Condition drop-down list, select Equal To.
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Click Select Values and select Name.
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Click OK.
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To sort the events that are outstanding for the most number of days, click in the Days Outstanding column and click .
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Select Filter > Top/Bottom N.
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In the Top/Bottom N dialog box, select Top N from the Filter field and enter a value in the text field.
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Click OK.