Installation or uninstallation of the 7-Mode Transition Tool is blocked

Contributors netapp-ivanad Download PDF of this page

When you use the 7-Mode Transition Tool installer or the uninstaller to perform any operation (such as install, repair, reinstall, upgrade, uninstall), the following error message is displayed: Another instance of NetApp 7-Mode Transition Tool Setup or Uninstall is running. Only one instance can run at a time.

Workaround

Before you begin, ensure that there are no open instances or dialog boxes of the 7-Mode Transition Tool. Otherwise, you might have to perform the steps again.

  1. Open Registry by clicking Start.

  2. In Search programs and files, enter RegEdit.

  3. When Registry Editor is open, locate the HKEY_LOCAL_MACHINE registry hive.

  4. Expand the HKEY_LOCAL_MACHINE hive by clicking the expand icon to the left of the folder icon.

  5. Continue to expand the registry keys and subkeys until you locate HKEY_LOCAL_MACHINE\ SOFTWARE \NetApp \7-Mode Transition Tool.

  6. Click 7-Mode Transition Tool.

  7. Right-click INSTALLATION_STATUS, and select Modify.

  8. Change the value from INSTALLER_RUNNING to INSTALLED, and click OK.

You should now be able to perform any operation using the 7-Mode Transition Tool installer or the uninstaller.