callhome.sdsk events

Contributors

callhome.sdsk.admin

Severity

NOTICE

Description

This message occurs when you fail a hot spare disk drive.

Corrective Action

(None).

Syslog Message

Call home for SPARE DISK ADMIN REMOVED

Parameters

subject (STRING): AutoSupport subject or title for this event.

callhome.sdsk.fault

Severity

ERROR

Description

This message occurs when a spare disk drive fails. If your system is configured to do so, it generates and transmits an AutoSupport (or 'call home') message to NetApp technical support and to the configured destinations. Successful delivery of an AutoSupport message significantly improves problem determination and resolution.

Corrective Action

Locate the failed disk drive by looking for a disk drive whose red and amber LED fault lights are NOT lit. Replace the failed disk drive. If you need assistance, contact NetApp technical support.

Syslog Message

Call home for %s

Parameters

subject (STRING): AutoSupport subject or title for this event.

callhome.sdsk.label

Severity

ERROR

Description

This message occurs when a disk drive fails due to unexpected RAID metadata. If your system is configured to do so, it generates and transmits an AutoSupport (or 'call home') message to NetApp technical support and to the configured destinations. Successful delivery of an AutoSupport message significantly improves problem determination and resolution.

Corrective Action

Locate the failed disk drive by looking for a disk drive whose red and amber LED fault lights are NOT lit. Replace the failed disk drive. If you need assistance, contact NetApp technical support.

Syslog Message

Call home for SPARE DISK BAD LABEL

Parameters

subject (STRING): AutoSupport subject or title for this event.

callhome.sdsk.label.v

Severity

ERROR

Description

This message occurs when a disk drive fails due to a version number in its RAID metadata that is inconsistent with the operating system version installed. If your system is configured to do so, it generates and transmits an AutoSupport (or 'call home') message to NetApp technical support and to the configured destinations. Successful delivery of an AutoSupport message significantly improves problem determination and resolution.

Corrective Action

Locate the failed disk drive by looking for a disk drive whose red and amber LED fault lights are NOT lit. Replace the failed disk drive. If you need assistance, contact NetApp technical support.

Syslog Message

Call home for SPARE DISK BAD LABEL VERSION

Parameters

subject (STRING): AutoSupport subject or title for this event.

callhome.sdsk.missing

Severity

ERROR

Description

This message occurs when the system detects that a spare disk drive is not in a loop or is missing. This might also be due to a failed disk drive that is still in the chassis awaiting replacement. If your system is configured to do so, it generates and transmits an AutoSupport (or 'call home') message to NetApp technical support and to the configured destinations. Successful delivery of an AutoSupport message significantly improves problem determination and resolution.

Corrective Action

Locate and replace the failed disk drive. If you need assistance, contact NetApp technical support.

Syslog Message

Call home for SPARE DISK MISSING

Parameters

subject (STRING): AutoSupport subject or title for this event.

callhome.sdsk.noio

Severity

ERROR

Description

This message occurs when disk drive device commands to a hot spare disk drive are failing with link errors, adapter errors, or timeouts. If your system is configured to do so, it generates and transmits an AutoSupport (or 'call home') message to NetApp technical support and to the configured destinations. Successful delivery of an AutoSupport message significantly improves problem determination and resolution.

Corrective Action

Locate the failed disk drive by looking for a disk drive whose red and amber LED fault lights are NOT lit. Replace the failed disk drive. If you need assistance, contact NetApp technical support.

Syslog Message

Call home for SPARE DISK NOT RESPONDING

Parameters

subject (STRING): AutoSupport subject or title for this event.

callhome.sdsk.shrank

Severity

ERROR

Description

This message occurs when a hot spare disk drive fails because its raw capacity was downsized due to a firmware change. If your system is configured to do so, it generates and transmits an AutoSupport (or 'call home') message to NetApp technical support and to the configured destinations. Successful delivery of an AutoSupport message significantly improves problem determination and resolution.

Corrective Action

Locate the failed disk drive by looking for a disk drive whose red and amber LED fault lights are NOT lit. Replace the failed disk drive. If you need assistance, contact NetApp technical support.

Syslog Message

Call home for SPARE DISK RAWSIZE SHRANK

Parameters

subject (STRING): AutoSupport subject or title for this event.