ic.hainterconnectdown events

12/08/2023 Contributors

ic.HAInterconnectDown

Severity: ERROR
Description: This message occurs every hour when the high-availability (HA) interconnect is down.
Corrective Action: Base the corrective action on the number and type of HA interconnect links supported by the platform and the reason for which the interconnect is down. If links are down: Verify that both controllers in the HA pair are operational. For externally connected links, make sure that the interconnect cables are connected properly and that small form-factor pluggable (SFP) modules, if applicable, are seated properly on both controllers. For internally connected links, disable and reenable the links one at a time by using the (privilege: advanced) "system ha interconnect link off" and "system ha interconnect link on" commands. If links are disabled: Enable the links by using the "system ha interconnect link on" command. If a peer is not connected: Disable and reenable the links one at a time by using the "system ha interconnect link off" and "system ha interconnect link on" commands. If the problem persists, contact NetApp technical support.
Syslog Message: HA interconnect: Interconnect down for %d minutes: %s
Parameters: ic_downtime (INT): Amount of time (in minutes) the connection has been down.
reason (STRING): Reason that the HA interconnect is down, which might be due to links being down, links being disabled, or an unconnected peer.