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ONTAP EMS reference

callhome.ntp events

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callhome.ntp.clock.skew.detected

Severity

ERROR

Description

This message occurs when severe NTP clock skew is detected between nodes in the cluster or with an external NTP server. If your system is configured to do so, it generates and transmits an AutoSupport(tm) (or 'call home') message to NetApp technical support and to the configured destinations. Successful delivery of an AutoSupport message significantly improves problem determination and resolution.

Corrective Action

For further information about correcting the problem, search the knowledgebase of the NetApp technical support support web site for "How to troubleshoot NTP synchronization in ONTAP".

Syslog Message

Callhome for "%s". Clock skew of %s seconds detected between "%s" and "%s".

Parameters

subject (STRING): AutoSupport subject or title for this event.
time_diff_sec (STRING): The difference in seconds between the clock sources.
server1 (STRING): The first clock source.
server2 (STRING): The second clock source.