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Install and maintain

Shut down the controllers - ASA C800

Contributors netapp-jsnyder
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This procedure is for 2-node, non-MetroCluster configurations only. If you have a system with more than two nodes, see How to perform a graceful shutdown and power up of one HA pair in a 4-node cluster.

Before you begin

You need:

  • Local administrator credentials for ONTAP.

  • NetApp onboard key management (OKM) cluster-wide passphrase if using storage encryption or NVE/NAE.

  • BMC accessability for each controller.

  • Stop all clients/host from accessing data on the NetApp system.

  • Suspend external backup jobs.

  • Necessary tools and equipment for the replacement.

Note If the system is a NetApp StorageGRID or ONTAP S3 used as FabricPool cloud tier, refer to the Gracefully shutdown and power up your storage system Resolution Guide after performing this procedure.
Note If using SSDs, refer to SU490: (Impact: Critical) SSD Best Practices: Avoid risk of drive failure and data loss if powered off for more than two months

As a best practice before shutdown, you should:

Steps

  1. Log into the cluster through SSH or log in from any node in the cluster using a local console cable and a laptop/console.

  2. Turn off AutoSupport and indicate how long you expect the system to be offline:

    system node autosupport invoke -node * -type all -message "MAINT=8h Power Maintenance"

  3. Identify the SP/BMC address of all nodes:

    system service-processor show -node * -fields address

  4. Exit the cluster shell: exit

  5. Log into SP/BMC over SSH using the IP address of any of the nodes listed in the output from the previous step.

    If your're using a console/laptop, log into the controller using the same cluster administrator credentials.

    Note Open an SSH session to every SP/BMC connection so that you can monitor progress.

  6. Halt the 2 nodes located in the impaired chassis:

    system node halt -node <node>,<node2> -skip-lif-migration-before-shutdown true -ignore-quorum-warnings true -inhibit-takeover true

    Note For clusters using SnapMirror synchronous operating in StrictSync mode: system node halt -node <node>,<node2> -skip-lif-migration-before-shutdown true -ignore-quorum-warnings true -inhibit-takeover true -ignore-strict-sync-warnings true

  7. Enter y for each controller in the cluster when you see Warning: Are you sure you want to halt node "cluster <node-name> number"? {y|n}:

  8. Wait for each controller to halt and display the LOADER prompt.