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ONTAP tools for VMware vSphere 10

Edit AutoSupport settings

Contributors netapp-jani
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When configuring ONTAP tools for VMware vSphere for the first time, AutoSupport is enabled by default. It sends messages to technical support 24 hours after it is enabled.

Disable AutoSupport

When you disable AutoSupport, you no longer receive proactive support and monitoring.

Note It is recommended to keep AutoSupport enabled, as it helps accelerate problem detection and resolution. Even when AutoSupport is disabled, the system continues to collect and store information locally, but it doesn't send reports over the network.
Steps

  1. Launch ONTAP tools Manager from a web browser: https://<ONTAPtoolsIP>:8443/virtualization/ui/

  2. Log in with the ONTAP tools for VMware vSphere administrator credentials you provided during deployment.

  3. Select the Settings > Telemetry > Edit option.

  4. Deselect the AutoSupport option and save the changes.

Update AutoSupport proxy URL

Update the AutoSupport proxy URL so the AutoSupport feature routes data through the proxy server for secure transmission.

Steps

  1. Launch ONTAP tools Manager from a web browser: https://<ONTAPtoolsIP>:8443/virtualization/ui/

  2. Log in with the ONTAP tools for VMware vSphere administrator credentials you provided during deployment.

  3. Select Settings from the sidebar.

  4. Select the Settings > Telemetry > Edit option.

  5. Enter a valid Proxy URL and save the changes.

    If you disable AutoSupport, the proxy URL is also disabled.