Upgrade to a new patch of the same release of SnapCenter Plug-in for VMware vSphere

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If you are upgrading to a new patch of the same release, you must clear the SnapCenter Plug-in for VMware vSphere cache on the vCenter Web Server and restart the server before the upgrade or registration.

If the plug-in cache is not cleared, then recent jobs are not displayed in the Dashboard and job monitor in the following scenarios:

  • SnapCenter Plug-in for VMware vSphere was deployed using vCenter, and then later upgraded to a patch in the same release.

  • The SnapCenter VMware virtual appliance was deployed in vCenter 1. Later, this SnapCenter VMware plug-in was registered to a new vCenter2. A new instance of the SnapCenter VMware plug-in is created with a patch and registered to vCenter1. However, because vCenter1 still has the cached plug-in from the first SnapCenter VMware plug-in without the patch, the cache needs to be cleared.

Steps for clearing the cache

  1. Locate the vsphere-client-serenity folder, then locate the com.netapp.scvm.webclient-<release-number> folder and delete it.

    The folder name changes for each release.

    See the VMware documentation for the location of the vsphere-client-serenity folder for your operating system.

  2. Restart the vCenter Server.

    You can then upgrade the SnapCenter VMware plug-in.