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NetApp SMI-S Provider

SCVMM rescan operation failed to locate or communicate with SMI-S Provider

PDFs

In rare instances, System Center Virtual Machine Manager (SCVMM) cannot locate or communicate with NetApp SMI-S Provider after a security infrastructure update. Resolve this issue by reinstalling the provider and running the rescan operation in SCVMM.

  • Issue

    In rare instances, SCVMM is not able to locate SMI-S Provider.

  • Cause

    This issue can occur if the security infrastructure is updated with new GPOs. When they take effect after the reboot of SMI-S Provider host, SCVMM host might not trust the SMI-S Provider or the host.

  • Corrective action

    1. Uninstall SMI-S Provider and install it again.

    2. Run the rescan operation in SCVMM for the SMI-S Provider.