Snap Creator Server or Agent not starting

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The Snap Creator Server or Snap Creator Agent might not start.

  • Issue

    The Snap Creator Server or Snap Creator Agent will not start.

  • Cause

    The general causes of this issue are that Java is not installed,the wrong bit level of Java is installed, or the wrong version of Java is installed.

  • Corrective action

    Verify that Java is installed by running the following command: java -version

    Verify that a supported version of Java is installed.

    Also, verify that the bit level of Java installed matches the bit level of Snap Creator. For example, if 64-bit Snap Creator is installed, 64-bit Java must also be installed.