Executing the data collection utility
You need to complete few steps to run the data collection utility.
Ensure that you are logged in as a root user.
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Change to the SnapDrive for UNIX diagnostic directory. The path is:
install_directory/diaginstall_directoryis the SnapDrive for UNIX installation directory for your host operating system. This directory can vary depending on your host operating system. -
At the command prompt, enter the following command:
snapdrive.dc [-d directory] [-n file_name] [-f]-d directoryspecifies the location for the compressed file that this utility creates. The default location is/tmp/netapp.-n file_namespecifies a string to be included in the name for the directory and compressed output file. If you supply a value for this argument, thesnapdrive.dcutility creates a directory calledntap_snapdrive_nameand a file name calledntap_snapdrive_name.tar.ZThe default path name is/tmp/netapp/ntap_snapdrive_info.tar.Z -
Send the
directory/ntap_snapdrive_name.tar.Zfile to NetApp technical support for analysis.