Error message values
It is helpful for you to be aware of some of the more common error messages that you might see when using SnapDrive for UNIX, and to know how to address them.
The following table gives you detailed information about the most common errors that you might encounter when using SnapDrive for UNIX:
Error code | Return code | Type | Message | Solution |
---|---|---|---|---|
|
NA |
Admin |
|
Before deleting the storage system, delete the management path configured for the storage system by using the |
|
NA |
Admin |
|
Check the following conditions:
|
|
NA |
Admin |
|
This happens when you execute the Check if there is any RDM LUN mapping in the ESX server or stale RDM entry in the ESX server. Delete the RDM mapping manually in the ESX server as well as in the guest operating system. |
|
3 |
Command |
|
This happens when the command executed has multiple host entities on the same host volume. For example, the command explicitly specified the host volume and the file system on the same host volume. Complete the following steps:
|
|
11 |
Admin |
|
This happens when a SCSI inquiry on the device fails. A SCSI inquiry on the device can fail for multiple reasons. Execute the following steps:
If the preceding solutions do not solve the issue, contact technical support. |
|
Admin |
|
This occurs when the SCSI inquiry on the device fails in SLES10 SP2. The lvm2-2.02.17-7.27.8 and the Set the |
|
|
NA |
Admin |
|
This occurs If you have a large number of LUNs connected to your host system. Check if the variable |
|
NA |
Admin |
|
This occurs If you have a large number of LUNs connected to your host system. Check if the variable |
|
NA |
Admin |
|
The following conditions must be checked:
|
|
NA |
Admin |
|
Execute the command again for the SnapDrive operation to be successful. |
|
NA |
Admin |
|
In the |
|
Admin |
|
It is a storage system side error. Please collect the sd-trace.log and storage system logs to troubleshoot it. |
|
|
Admin |
|
FlexClone is not supported with the current Data ONTAP version of the storage system. Upgrade storage system's Data ONTAP version to 7.0 or later and then retry the command. |
|
|
Admin |
|
It is a storage system side error. Collect the sd-trace.log and storage system logs to troubleshoot it. |
|
|
NA |
Admin |
|
FlexClone is not licensed on the storage system. Retry the command after adding FlexClone license on the storage system. |
|
NA |
Admin |
|
FlexClones cannot be created for root volumes. |
|
NA |
Admin |
|
|
|
NA |
Admin |
|
Contact Operations Manager administrator to grant the required capability to the user. |
|
NA |
Admin |
|
Verify and correct the user name and password of sd-admin user. |
0002-268 |
NA |
Admin |
|
FlexClones cannot be created for traditional volumes. |
|
Admin |
or |
|
|
|
Admin |
|
NIS is not configured on for the host/guest OS. You must provide the name and IP mapping in the file located at For example: |
|
|
NA |
Command |
|
Clone-split cannot be created for traditional volumes. |
|
NA |
Command |
|
Clone-split continues the splitting process and suddenly, the clone split stops due to insufficient storage space not available in the storage system. |
|
Command |
|
As the number of devices supported by the ESX server for a controller has reached the maximum limit, you must add more controllers for the guest operating system. NOTE: The ESX server limits the maximum controller per guest operating system to 4. |
|
|
1 |
Command |
|
This error occurs when the command with the What to do: Do either of the following;
|
|
1 |
Command |
|
This error occurs when a non-supported file system type is part of a command. What to do: Exclude or update the file system type and then use the command again. For the latest software compatibility information see the Interoperability Matrix. |
|
1 |
Command |
|
This error occurs when you combine the What to do: Execute the command again only with the |
|
1 |
Command |
|
This error occurs only when the cloned LUN is already connected to the same filespec present in Snapshot copy and then you try to execute the The command fails because the iSCSI daemon remaps the device entry for the restored LUN when you delete the cloned LUN. What to do: Do either of the following:
|
|
1 |
Command |
|
This is a syntax error which indicates invalid use of command, where a Snapshot operation is attempted with an invalid Snapshot name. What to do: Complete the following steps:
|
|
1 |
Command |
|
SnapDrive for UNIX cannot accept more than one Snapshot name in the command line for performing any Snapshot operations. What to do: Execute the command again, with only one Snapshot name. |
|
1 |
Command |
|
This error occurs when you combine the What to do: Execute the command either with the |
|
1 |
Command |
|
This error occurs when you combine the
|
|
1 |
Command |
|
This is a syntax error that indicates an invalid usage of command, where a Snapshot operation is attempted without providing the snap_name argument. What to do: Execute the command with an appropriate Snapshot name. |
|
6 |
Command |
|
These are the automatic hourly Snapshot copies created by Data ONTAP. |
|
6 |
Command |
|
The specified Snapshot copy was not found on the storage system. What to do: Use the |
|
10 |
Admin |
|
This is a syntax error that indicates invalid use of commands, where a Snapshot operation is attempted with an invalid Snapshot name. What to do: Complete the following steps:
|
|
6 |
Admin |
|
This error occurs when the specified storage system (filer) volume does not exist. What to do: Complete the following steps:
|
|
111 |
Admin |
|
The What to do: Complete the following steps:
|
|
4 |
Command |
|
This error occurs if the Snapshot copy name used in the command already exists. What to do: Do either of the following:
|
|
84 |
Command |
|
The disk group can contain multiple LUNs and when the disk group configuration changes, you encounter this error. For example, when creating a Snapshot copy, the disk group consisted of X number of LUNs and after making the copy, the disk group can have X+Y number of LUNs. What to do: Use the command again with the |
|
NA |
Command |
|
This problem can occur for the following reasons: If the iSCSI daemon or the FC service on the host has stopped or is malfunction, the What to do: Resolve the malfunctioning iSCSI or FC service. The storage system on which the LUNs are configured is down or is undergoing a reboot. What to do: Wait until the LUNs are up. The value set for the What to do: Complete the following steps:
Change the value of the |
|
3 |
Command |
|
This error occurs when the specified host entity does not exist. What to do: Use the |
|
18 |
Admin |
|
SnapDrive for UNIX attempts to connect to a storage system through the secure HTTP protocol. The error can occur when the host is unable to connect to the storage system. What to do: Complete the following steps:
You can also use an IP address instead of a host name to connect to the storage system.
|
|
10 |
Command |
|
This error occurs when the disk group is not present in the host and subsequently the command fails. For example, What to do: Complete the following steps:
|
|
10 |
Command |
|
What to do: Execute the command again, with the following appropriate format for the host volume name:
|
|
34 |
Admin |
|
This error occurs when the specified path includes a storage system volume which does not exist. What to do: Contact your storage administrator to get the list of storage system volumes which are available for use. |
|
58 |
Command |
|
This error occurs if the LUN names that are specified in the command do not adhere to the pre-defined format that SnapDrive for UNIX supports. SnapDrive for UNIX requires LUN names to be specified in the following pre-defined format: What to do: Complete the following steps:
|
|
6 |
Command |
|
This error occurs when the specified LUN is not found on the storage system. What to do: Do either of the following:
|
|
43 |
Command |
|
This error occurs when the disk group name is already in use or conflicts with another entity. What to do: Do either of the following: Execute the command with the Use the |
|
43 |
Command |
|
This error occurs when the host volume name is already in use or conflicts with another entity What to do: Do either of the following:
|
|
51 |
Command |
|
What to do: Do either of the following:
|
|
NA |
Command |
|
What to do: Ensure that you have installed the latest patch, 146019-02, for Solaris Scalable Processor Architecture (SPARC). |
|
51 |
Command |
|
This is a syntax error which indicates an invalid usage of commands. The command line can accept either What to do: Execute the command with only the |
|
6 |
Command |
|
This error occurs when the specified Snapshot copy is not found on the storage system. What to do: Use the |
|
3 |
Command |
|
The specified disk group has multiple host volumes or file system, but the complete set is not mentioned in the command. What to do: Do either of the following:
|
|
6 |
Command |
|
This error occurs when the specified disk group is not part of the specified Snapshot copy. What to do: To find if there is any Snapshot copy for the specified disk group, do either of the following:
|
|
1 |
Command |
|
What to do: Execute a separate |
|
1 |
Command |
|
The specified disk group does not exist on the host, therefore the deletion operation for the specified disk group failed. What to do: See the list of entities on the host by using the |
|
NA |
Admin |
|
There can be many reasons for this failure.
The preceding issues are very difficult to diagnose in an algorithmic or sequential manner. What to do: NetAppIt is recommends that before you use SnapDrive for UNIX, you follow the steps recommended in the Host Utilities Setup Guide (for the specific operating system) for discovering LUNs manually. After you discover LUNs, use the SnapDrive for UNIX commands. |
|
12 |
Admin |
|
SnapDrive for UNIX cannot delete a LUN that is part of a volume group. What to do: Complete the following steps:
|
|
12 |
Command |
|
SnapDrive for UNIX cannot delete a disk group until all the host volumes on the disk group are explicitly requested to be deleted. What to do: Do either of the following:
|
|
65 |
Command |
|
SnapDrive for UNIX uses the What to do: Do either of the following:
|
|
NA |
Admin |
|
This error occurs if you try to create a Snapshot copy, while parallel input/output operations occur on the file specification and the value of What to do: Increase the value of consistency groups time out by setting the value of |
|
6 |
Command |
|
This error occurs when the disk group is not present in the host and subsequently the command fails. What to do: Complete the following steps:
|
|
1 |
Command |
|
This error occurs when the volume manager that is used to perform this task does not support LUN resizing. SnapDrive for UNIX depends on the volume manager solution to support the LUN resizing, if the LUN is part of a disk group. What to do: Check if the volume manager that you are using supports LUN resizing. |
|
6 |
Command |
|
SnapDrive for UNIX cannot accept more than one Snapshot name in the command line for performing any Snapshot operations. To rectify this error, re-issue the command with one Snapshot name. This is a syntax error which indicates invalid use of command, where a Snapshot operation is attempted with an invalid Snapshot name. To rectify this error, complete the following steps:
|
|
1 |
Command |
|
This error occurs when the root file system on the host is not supported by SnapDrive for UNIX. This is an invalid request to SnapDrive for UNIX. |
|
45 |
Admin |
|
What to do: Do either of the following:
Solaris: /etc/vfstab |
|
3 |
Command |
|
SnapDrive for UNIX does not support more than one LUN in the same command with the What to do: Do either of the following:
|
|
NA |
NA |
|
For older Data ONTAP versions, volume restore zapi is not available. Reissue the command with SFSR. |
|
NA |
NA |
|
Split or delete the clones |
|
NA |
NA |
|
Un-map/ storage disconnect the host entities |
|
NA |
NA |
|
|
|
NA |
NA |
|
Verify that the LUNs mentioned in the check results are not in use. Only after that, use the |
|
NA |
NA |
|
Verify that the LUNs mentioned in the check results are not in use. Only after that, use the |
|
NA |
NA |
|
This happens with SnapDrive 3.0 for UNIX Snapshots when used with --vbsr. Manually check that any newer LUNs created will not be used anymore and then proceed with |
|
NA |
NA |
|
Check that snapshots mentioned in the check results will no longer be used. And if so, then proceed with |
|
NA |
NA |
|
Ensure that the files and LUNs mentioned in the check results will not be used anymore. And if so, then proceed with |
|
NA |
NA |
|
Contact the storage administrator to remove the foreign hosts from the export list or ensure that the foreign hosts are not using the volumes through NFS. |
|
NA |
Command |
|
Verify the entity if it already exists in the host. If you know the type of the entity provide the file-spec type. |
|
NA |
Command |
|
The user has multiple entities with the same name. In this case user has to provide the file-spec type explicitly. |
|
NA |
Command |
|
Operation on the auto detected file_spec is not supported with this command. Verify with the respective help for the operation. |
|
NA |
Command |
|
Auto detection engine error. Provide the trace and daemon log for further analysis. |
NA |
NA |
Command |
|
Compression utility is not installed by default. You must install the compression utility To install the compression utility, enter the following command: |
NA |
NA |
Command |
|
This error occurs when the specified host entity does not exist or inaccessible. |
NA |
NA |
Command |
|
This message is displayed for the clone split status, result, or stop operation if the specified job ID is invalid job or the result of the job is already queried. You must specify a valid or available job ID and retry this operation. |
NA |
NA |
Command |
|
This message is displayed when:
|
NA |
NA |
Command |
|
Specified filespec or LUN pathname is not a valid volume clone or LUN clone. |
NA |
NA |
Command |
|
The error message is due to the required storage space is not available to split the volume. Free enough space in the aggregate to split the volume clone. |
NA |
NA |
NA |
|
This error could occur when the What to do: Add "/" between the filer name and the junction path. |
|
NA |
Command |
|
This error could occur when the license in the esx server expires and VSC service is not running. What to do: Install ESX Server license and restart the VSC service. |
|
NA |
Command |
|
What to do: Do either of the following
|
|
NA |
Command |
|
This issue is seen in SnapDrive for UNIX 5.2.2. Prior to SnapDrive for UNIX 5.2.2, the vsadmin user configured in SnapDrive for UNIX needs to have 'vsadmin_volume' role. From SnapDrive for UNIX 5.2.2, the vsadmin user needs elevated access roles, else snapmirror-get-iter zapi fails. What to do: Create role vsadmin instead of vsadmin_volume and assign to vsadmin user. |
|
NA |
Command |
|
Snapshot creation fails due to insufficient space in the volume. Or due to the existence of What to do: Do either of the following:
|
|
NA |
Admin |
|
This error occurs due to the absence of storage controllers, which is configured in ESX server. What to do: Add the storage controllers and credentials in the ESX server. |
|
NA |
Admin |
|
Clone operations fail when the destination file spec is under the automount paths. What to do: Make sure that the destination filespec/mount point is not under the automount paths. |
|
NA |
Admin |
|
This error occurs when the volume size is full or the volume has crossed the autodelete threshold. What to do: Increase the volume size and ensure that the threshold value for a volume is maintained below the autodelete value. |
|
NA |
Admin |
|
This error occurs when the new LUN IDs creation fails. What to do: Increase the number of LUNs to be created using
command. |
|
NA |
Admin |
|
This error occurs when SnapDrive for UNIX 4.1.1 and below version is used on RHEL 5 and above version. What to do: Upgrade the Snapdrive version and retry since support is not available for SnapDrive for UNIX 4.1.1 and below version from RHEL5 onwards. |
|
NA |
Admin |
|
This error occurs during Single-file Snap Restore (SFSR) operation followed by immediate snapshot creation. What to do: Retry the Snapshot create operation after sometime. |
|
NA |
Admin |
|
This error occurs while performing Snapdrive storage create dg, hostvol and fs Solaris with Sun Cluster environment. What to do: Uninstall the Sun Cluster software and retry the operations. |
|
NA |
Admin |
|
This error occurs when SnapDrive for UNIX tries to create Snapshot using the exported active file system path of the volume (actual path) and not with the dummy exported volume path. What to do: Use volumes with the exported active file system path. |
|
NA |
Admin |
|
There are multiple reasons for this error could occur. The following conditions to be checked: Before you create the storage, ensure zoning is proper. Check the transport protocol and multipathing-type in Check the multipath daemon status, if multipathing-type is set as nativempio start multipathd and restart the snapdrived daemon. |
NA |
NA |
NA |
|
This happens when LV is not available after the reboot. Hence the filesystem is not mounted. What to do: After the reboot, do vgchange which brings LV up and then mount the file system. |
NA |
NA |
NA |
|
There are multiple reasons for this error to occur. This error indicates that the SnapDrive for UNIX job related to a specific operation has failed abruptly (child daemon ended) before the operation could be completed. If the storage creation or the deletion fails with "Status call to SnapDrive for UNIX daemon failed", it could be because of failing call to ONTAP to get the volume information. volume-get-iter zapi might fail. Retry the snapdrive operations after sometime. SnapDrive for UNIX operation might fail while executing "kpartx -l" while creating partitions or other operating system commands due to the inappropriate While performing SFSR, SnapDrive for UNIX creates temporary Snapshot which might fail if the maximum number of snapshot value has reached. Delete the older snapshots and retry the restore operation. |
NA |
NA |
NA |
|
This error occurs if there are any stale devices left behind when trying to flush the multipath device during the storage delete or disconnect operations. What to do: Check if there are any stale devices by executing the command
|
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