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SnapManager for Hyper-V

Required hotfix KB2263829 cannot be installed on some platforms

Contributors

  • Issue

    While installing SnapManager for Hyper-V, attempting to install hotfix KB2263829 might fail for Windows Server 2008 R2 SP1. The installer states that the hotfix is not applicable for this server.

  • Cause

    The hotfix is not supported for your platform.

  • Corrective action

    Open a support case with Microsoft and resolve the issue with Microsoft.