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SnapManager for Hyper-V

Web Service Client channel unable to connect while updating the dataset to the new node

  • Issue

    If a Web Services Client is not explicitly started, it will fail to connect to SnapManager for Hyper-V.

  • Cause

    SnapManager for Hyper-V no longer automatically starts a Web Services Client channel. If the Web Service Client channel is unable to connect while updating a dataset to a new node, it may be for one of the following reasons:

    • Web Services has not been started.

    • SnapManager for Hyper-V is not installed.

    • The Web Services host is down.

  • Corrective action

    To correct this behavior, be sure you have performed the following tasks:

    • Start Web Services.

    • Install SnapManager for Hyper-V.

    • Restart the Web Services host.