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SnapManager for SAP

What AutoSupport is

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The AutoSupport feature enables SnapManager server to send AutoSupport messages to the storage system after the backup operation is complete.

Note SnapManager sends AutoSupport messages only for the successful backup operations.

You can enable or disable AutoSupport by assigning the following values to the auto_support.on configuration parameter in the smsap.config configuration file:

  • TRUE - Enables AutoSupport

  • FALSE - Disables AutoSupport

Note By default, AutoSupport is enabled in SnapManager.