Learn how AutoSupport and Digital Advisor are used for Cloud Volumes ONTAP
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The AutoSupport component of ONTAP collects telemetry and sends it for analysis. Active IQ Digital Advisor (also known as Digital Advisor) analyzes the data from AutoSupport and provides proactive care and optimization.
NetApp Active IQ Digital Advisor (also known as Digital Advisor) is integrated into the NetApp Console so that you can optimize the operations, security, and performance of your Cloud Volumes ONTAP systems in a single pane of glass. Using artificial intelligence, Digital Advisor can identify potential problems and help you resolve them before they impact your business.
Digital Advisor enables you to optimize your data infrastructure across your global hybrid cloud by delivering actionable predictive analytics and proactive support through a cloud-based portal and mobile app. Data-driven insights and recommendations from Digital Advisor are available to all NetApp customers with an active SupportEdge contract (features vary by product and support tier).
You can view the overall status of your storage system, high-level information about the wellness of the system, inventory, planning, and valuable insights at a watchlist level using Digital Advisor.
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Analyze and optimize the health of your storage systems
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Gain insights regarding all the risks to your storage systems and the actions to mitigate the risks
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Analyze the performance of your storage devices by viewing the graphical format of performance data
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Get details about systems that have exceeded 90% capacity or are nearing 90% capacity
Supported ONTAP systems
Digital Advisor provides information for all the on-premises ONTAP systems and Cloud Volumes ONTAP systems within your NSS account.
Cost
There's no cost to use this service through the Console.
How Digital Advisor works with NetApp Console
The Digital Advisor user interface is completely integrated in the Console.
From the left panel, click the Health > Digital Advisor.
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If you have already registered an existing NSS account in the Console, the Digital Advisor UI appears just like you would see it in a standalone implementation at https://activeiq.netapp.com/.
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If you haven't registered an NSS account in the Console, register an NSS account now and then the Digital Advisor UI appears. Refer to Manage NSS credentials associated with an organization or account for the instructions.
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As of December 3, 2021, NetApp has switched to a new methodology of registering credentials for NSS accounts. For more information, refer to this FAQ. If your NSS account uses the old set of credentials you will need to update the account to the new credentials. |
How you can use Digital Advisor
Here are some things you can do with Digital Advisor:
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Plan upgrades.
Digital Advisor identifies issues in your environment that can be resolved by upgrading to a newer version of ONTAP and the Upgrade Advisor component helps you plan for a successful upgrade.
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View system wellness.
Your Digital Advisor dashboard reports any issues with wellness and helps you correct those issues. Monitor system capacity to make sure you never run out of storage space. View support cases for your system.
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Manage performance.
Digital Advisor shows system performance over a longer period than you can see in ONTAP System Manager. Identify configuration and system issues that are impacting your performance.
Maximize efficiency. View storage efficiency metrics and identify ways to store more data in less space. -
View inventory and configuration.
Digital Advisor displays complete inventory and software and hardware configuration information. See when service contracts are expiring and renew them to ensure you remain supported.