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VSC, VASA Provider, and SRA 9.7

Unable to install the SRA plug-in

Contributors netapp-asubhas

Issue

During the installation of the Storage Replication Adapter (SRA) plug-in, the system stops at the server IP address and password screen with the following error message: “The credentials you entered are not valid. Please enter a valid hostname and password.”

Cause

The error might occur due to one of the following reasons:

  • You entered incorrect administrator credentials.

  • The WinHTTP proxy settings are incorrect.

Corrective action