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VSC, VASA Provider, and SRA 9.7

VASA Provider status shows as “Offline” in vCenter Server GUI

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The status of VASA Provider for ONTAP might appear as “Offline” in the vCenter Server GUI after you restart the VASA Provider service.

Workaround

  1. Check the status of VASA Provider from the virtual appliance for Virtual Storage Console (VSC), VASA Provider, and Storage Replication Adapter (SRA), and ensure that VASA Provider is active.

  2. In the VSC page of vCenter Server, verify that VASA Provider is enabled by navigating to Configuration › Manage Extensions.

  3. On the vCenter Server, check the /var/log/vmware/vmware-sps/sps.log file for any connection errors with VASA Provider.

  4. If there are any errors, restart the “vmware-sps” service.