Disabling event-triggered AutoSupport messages

By default, the StorageGRID system is configured to send an AutoSupport message to NetApp Support when an important alert or other significant system event occurs.

Before you begin

About this task

You can disable event-triggered AutoSupport messages at any time.
Note: Event-triggered AutoSupport messages are also suppressed when you suppress email notifications system wide. (Select Configuration > System Settings > Display Options. Then, select Notification Suppress All.)


  1. Select Support > Tools > AutoSupport.
    The AutoSupport page appears with the Settings tab selected.
  2. Clear the Enable Event-Triggered AutoSupport check box.

    Event-Triggered AutoSupport
  3. Select Save.