Resetting the count of custom events to zero
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If you want to reset the counter only for custom events, you must use the Grid Topology page in the Support menu.
About this task
Resetting a counter causes the alarm to be triggered by the next event. In contrast, when you acknowledge an alarm, that alarm is only re-triggered if the next threshold level is reached.
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Select Support > Tools > Grid Topology.
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Select grid node > SSM > Events > Configuration > Main.
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Select the Reset check box for Custom Events.
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Click Apply Changes.