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Active IQ Unified Manager 9.10
A newer release of this product is available.

Windows software and installation requirements

Contributors netapp-manini

For the successful installation of Unified Manager on Windows, you should ensure that the system on which Unified Manager is being installed meets the software requirements.

Operating system software

You can install Unified Manager on the following Windows editions:

  • Microsoft Windows Server 2016 Standard and Datacenter Edition

  • Microsoft Windows Server 2019 Standard and Datacenter Edition

Unified Manager is supported on 64 bits Windows operating system for the following languages:

  • English

  • Japanese

  • Simplified Chinese

See the Interoperability Matrix for the complete and most current list of supported Windows versions.

The server should be dedicated to running Unified Manager. No other applications should be installed on the server.

Third-party software

The following third-party packages are bundled with Unified Manager. If these third-party packages are not installed on your system, Unified Manager installs them as a part of the installation.

  • Microsoft Visual C++ 2015 Redistributable package version 14.26.28720.3

  • Microsoft Visual C++ Redistributable Packages for Visual Studio 2013 version 12.0.40660.0

  • MySQL Community Edition version 8.0.27

  • Python 3.9.x

  • OpenJDK version 11.0.12

  • p7zip version 18.05 or later


Starting with Unified Manager 9.5, OpenJDK is provided in the Unified Manager installation package and installed automatically. Oracle Java is not supported starting with Unified Manager 9.5.

If MySQL is pre-installed, you should ensure that:

  • It is using the default port.

  • The sample databases are not installed.

  • The service name is “MYSQL8”.

Unified Manager is deployed on a WildFly web server. WildFly 19.0.0 is bundled and configured with Unified Manager.


You should shut down a running instance of Unified Manager before upgrading any third-party software. After the third-party software installation is complete, you can restart Unified Manager.

Installation requirements

  • Microsoft .NET 4.5.2, or greater, should be installed.

  • The temp directory should be configured with 2 GB of disk space for extracting the installation files. To verify whether the directory is created, run the following command on the command-line interface: echo %temp%

  • You should reserve 2 GB of disk space in the Windows drive for caching the Unified Manager MSI files.

  • The Microsoft Windows Server on which you want to install Unified Manager should be configured with a fully qualified domain name (FQDN) such that ping responses to the host name and FQDN are successful.

  • You should disable Microsoft IIS worldwide web publishing service and ensure that ports 80 and 443 are free.

  • You should make sure that the Remote Desktop Session Host setting for “Windows Installer RDS Compatibility” is disabled during the installation.

  • UDP port 514 should be free, and should not be used by any other service.

  • If you have an active anti-virus software installed on your Windows system, Unified Manager installation might fail. You should disable all virus scan software on your system before installing Unified Manager. After your installation is complete, make sure to manually exclude the following paths from anti-virus scan:

    • Unified Manager data directory, for example, C:\ProgramData\NetApp\OnCommandAppData\

    • Unified Manager installation directory, for example, \C:\Program Files\NetApp\

    • MySQL data directory, for example, C:\ProgramData\MySQL\MySQLServerData