Unknown authentication error
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PDFs
When you are performing an authentication-related operation such as adding, editing, deleting, or testing remote users or groups, the following error message might be displayed: Unknown authentication error.
Cause
This problem can occur if you have set an incorrect value for the following options:
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Administrator Name of the Active Directory authentication service
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Bind Distinguished Name of the OpenLDAP authentication service
Corrective action
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In the left navigation pane, click General > Remote Authentication.
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Based on the authentication service that you have selected, enter the appropriate information for Administrator Name or Bind Distinguished Name.
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Click Test Authentication to test the authentication with the details that you specified.
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Click Save.