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Active IQ Unified Manager 9.12
A newer release of this product is available.

Restoring Unified Manager by using Snapshot copies

Contributors netapp-shwetav

If data loss or data corruption occurs, you can restore Unified Manager to the previous stable state with minimum loss of data. You can restore the Unified Manager Snapshot database to a local or remote operating system by using the Unified Manager maintenance console.

What you'll need

  • You must have the root user credentials for the Linux host and administrative privileges for Windows host machine on which Unified Manager is installed.

  • You must have a user ID and password authorized to log in to the maintenance console of the Unified Manager server.

The restore feature is platform-specific and version-specific. You can restore a Unified Manager backup only on the same version of Unified Manager.

  1. Connect to the IP address or fully qualified domain name of the Unified Manager system.

    • Linux: Secure Shell

    • Windows: Power Shell

  2. Log in to the system with the root user credentials.

  3. Enter the command maintenance_console and press Enter.

  4. In the maintenance console Main Menu, enter 4 for the Backup Restore option.

  5. Enter 2 for selecting Backup and Restore using NetApp Snapshot.

    If you are performing a restore onto a new server, after installing Unified Manager do not launch the UI or configure any clusters, users, or authentication settings when the installation is complete. Enter 1 for selecting Configure NetApp Snapshot Backup and configure the settings for Snapshot copies as they are on the original system.

  6. Enter 3 for selecting Restore using NetApp Snapshot.

  7. Select the Snapshot copy from which you want to restore Unified Manager. Press Enter.

  8. After the restore process is complete, log in to the Unified Manager user interface.

After you restore the backup, if the Workflow Automation server does not work, perform the following steps:

  1. On the Workflow Automation server, change the IP address of the Unified Manager server to point to the latest machine.

  2. On the Unified Manager server, reset the database password if the acquisition fails in step 1.