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Active IQ Unified Manager 9.7
A newer release of this product is available.

Restoring a database backup on Windows


In case of data loss or data corruption, you can use the restore feature to restore Unified Manager to the previous stable state with minimal loss. You can restore the Unified Manager database to a local Windows system or a remote Windows system by using the Unified Manager maintenance console.

Before you begin

  • You must have Unified Manager installed on a server.

  • You must have Windows administrator privileges.

  • You must have copied the Unified Manager backup file and the contents of the database repository directory to the system on which you will perform the restore operation.

    It is recommended that you copy the backup file to the default directory \ProgramData\NetApp\OnCommandAppData\ocum\backup. The database repository files must be copied to the \database_dumps_repo subdirectory under the \backup directory.

  • The backup files must be of .7z type.

About this task

The restore feature is platform-specific and version-specific. You can restore a Unified Manager backup only on the same version of Unified Manager, and a Windows backup can be restored only on a Windows platform.


If the folder names contain a space, you must include the absolute path or relative path of the backup file in double quotation marks.


  1. If you are performing a restore onto a new server, after installing Unified Manager do not launch the UI or configure any clusters, users, or authentication settings when the installation is complete. The backup file populates this information during the restore process.

  2. Log in to the Unified Manager system with administrator credentials.

  3. Launch PowerShell as a Windows administrator.

  4. Enter the command maintenance_console and press Enter.

  5. In the Main Menu, enter the number for the System Configuration option.

  6. In the System Configuration Menu, enter the number for the Restore from a Unified Manager Backup option.

  7. When prompted, enter the absolute path of the backup file.

    Bundle to restore from: \ProgramData\NetApp\OnCommandAppData\ocum\backup\UM_9.4.N151118.2300_backup_windows_02-20-2018-02-51.7z

    After the restore operation is complete, you can log in to Unified Manager.

After you finish

After you restore the backup, if the OnCommand Workflow Automation server does not work, perform the following steps:

  1. On the Workflow Automation server, change the IP address of the Unified Manager server to point to the latest machine.

  2. On the Unified Manager server, reset the database password if the acquisition fails in step 1.