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Active IQ Unified Manager 9.7
A newer release of this product is available.

Enabling periodic AutoSupport


You can choose to have specific, predefined AutoSupport messages sent automatically from Unified Manager to technical support to ensure correct operation of your environment, and to assist you in maintaining the integrity of your environment. AutoSupport is enabled by default, and it must not be disabled in order for you to receive the benefits of NetAppActive IQ.

Before you begin

You must be logged in as the maintenance user.

About this task

Active IQ is a web-based application hosted on the NetApp Support Site that you can access using a browser. Your system must have AutoSupport enabled and configured so that it sends data back to NetApp.


  1. In the left navigation pane, click General > AutoSupport.

  2. Select the Enable Sending AutoSupport Data Periodically to Active IQ check box.

  3. If required, define the name, port, and authentication information for the HTTP proxy server.

  4. Click Save.