Active IQ Unified Manager 9.8

Sending a Unified Manager support bundle to technical support


This workflow shows you how to generate, retrieve, and send a support bundle to technical support using the Unified Manager maintenance console. You should send a support bundle when the issue that you have requires more detailed diagnosis and troubleshooting than an AutoSupport message provides.

About this task

Unified Manager stores a maximum of two generated support bundles at one time.

For more information about the maintenance console, see the Configuring Active IQ Unified Manager.