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Sending a support bundle to technical support
Contributors
Suggest changes
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PDF of this doc site
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Perform configuration and administrative tasks
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Monitor and manage storage
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Monitor and manage cluster performance
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Monitor and manage cluster health
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Collection of separate PDF docs
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When an issue requires more detailed diagnosis and troubleshooting information than an AutoSupport message provides, you can send a support bundle to technical support.
What you'll need
You must have access to the support bundle to send it to technical support.
You must have a case number generated through the technical support web site.
Steps
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Log in to the NetApp Support Site.
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Upload the file.