Manage credentials associated with your BlueXP login
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Depending on the actions that you've taken in BlueXP, you might have associated ONTAP credentials and NetApp Support Site (NSS) credentials with your BlueXP user login. You can view and manage those credentials in BlueXP after you've associated them. For example, if you change the password for these credentials, then you'll need to update the password in BlueXP.
ONTAP credentials
Users need ONTAP admin credentials in order to discover ONTAP clusters in BlueXP. However, ONTAP System Manager access depends on whether or not you are using a Connector.
Users are prompted to enter their ONTAP credentials to access ONTAP System Manager for the cluster. Users can choose to save these credentials in BlueXP which means they won’t be prompted to enter them each time. User credentials are only visible to the respective user and can be managed from the User credentials page.
By default, users are not prompted to enter their ONTAP credentials to access ONTAP System Manager. However, a BlueXP administrator (with the Organization admin role) can configure BlueXP to prompt users to enter their ONTAP credentials. When this setting is enabled, users need enter their ONTAP credentials each time.
NSS credentials
The NSS credentials associated with your BlueXP login enable support registration, case management, and access to Digital Advisor.
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When you access Support > Resources and register for support, you're prompted to associate NSS credentials with your BlueXP login.
This action registers the BlueXP organization or account for support and activates support entitlement. Only one user in your BlueXP organization or account must associate a NetApp Support Site account with their BlueXP login to register for support and activate support entitlement. After this is completed, the Resources page shows that your account is registered for support.
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When you access Support > Case Management, you're prompted to enter your NSS credentials, if you haven't already done so. This page enables you to create and manage the support cases associated with your NSS account and with your company.
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When you access Digital Advisor in BlueXP, you're prompted to log in to Digital Advisor by entering your NSS credentials.
Note the following about the NSS account associated with your BlueXP login:
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The account is managed at the user level, which means it isn't viewable by other users who log in.
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There can be only one NSS account associated with Digital Advisor and support case management, per user.
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If you're trying to associate a NetApp Support Site account with a Cloud Volumes ONTAP working environment, you can only choose from the NSS accounts that were added to the BlueXP organization or account that you are a member of.
NSS account-level credentials are different than the NSS account that's associated with your BlueXP login. NSS account-level credentials enable you to deploy Cloud Volumes ONTAP when you bring your own license (BYOL), register PAYGO systems, and upgrade Cloud Volumes ONTAP software.
Manage your user credentials
Manage your user credentials by updating the user name and password or by deleting the credentials.
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In the upper right of the BlueXP console, select the Settings icon, and select Credentials.
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Select User Credentials.
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If you don't have any user credentials yet, you can select Add NSS credentials to add your NetApp Support Site account.
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Manage existing credentials by choosing the following options:
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Update credentials: Update the user name and password for the account.
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Delete credentials: Remove the account associated with your BlueXP user account.
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BlueXP updates your credentials. The changes will be reflected when you access the ONTAP cluster, Digital Advisor, or the Case Management page.
