Learn about Cloud Manager

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Cloud Manager enables IT experts and cloud architects to centrally manage their hybrid multi-cloud infrastructure using NetApp’s cloud solutions.


Cloud Manager is an enterprise-class, SaaS-based management platform that keeps you in control of your data no matter where it is.

Supported object storage providers

Cloud Manager enables you to manage cloud storage and use cloud services in Amazon Web Services, Microsoft Azure, and Google Cloud.


Cloud Manager software is free of charge from NetApp.

For most tasks, Cloud Manager prompts you to deploy a Connector in your cloud network, which results in charges from your cloud provider for the compute instance and associated storage. You do have the option to run the Connector software on your premises.

How Cloud Manager works

Cloud Manager includes a SaaS-based interface that is integrated with NetApp Cloud Central, and Connectors that manage Cloud Volumes ONTAP and other cloud services.


Cloud Manager is accessible through a SaaS-based user interface and APIs. This SaaS experience enables you to automatically access the latest features as they’re released and to easily switch between your NetApp accounts and Connectors.

NetApp Cloud Central

NetApp Cloud Central provides a centralized location to access and manage NetApp cloud services. With centralized user authentication, you can use the same set of credentials to access Cloud Manager and other cloud services like Cloud Insights.

NetApp account

When you log in to Cloud Manager for the first time, you’re prompted to create a NetApp account. This account provides multi-tenancy and enables you to organize users and resources in isolated workspaces.


In most cases, an Account Admin will need to deploy a Connector in your cloud or on-premises network. The Connector enables Cloud Manager to manage resources and processes within your public cloud environment.

A Connector should remain running at all times. It’s important for the continued health and operation of the services that you enable.

For example, a Connector is a key component in the health and operation of Cloud Volumes ONTAP PAYGO systems. If a Connector is powered down, Cloud Volumes ONTAP PAYGO systems will shut down after losing communication with a Connector for longer than 14 days.

SOC 2 Type 2 certification

An independent certified public accountant firm and services auditor examined Cloud Manager, Cloud Sync, Cloud Tiering, Cloud Data Sense, and Cloud Backup (Cloud Manager platform), and affirmed that they have achieved SOC 2 Type 2 reports based on the applicable Trust Services criteria.