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NetApp Console setup and administration

Required network access points for 3.9.55 and below

Contributors netapp-tonias

This topic details the network access required for versions of the NetApp Console standard mode previous to the 4.0.0. release of the NetApp Console, the NetApp Console agent, and NetApp data services outbound internet access and the ability to contact the necessary endpoints. You need to ensure that the Console and any agents you install have the right network access to function property.

You'll need to set up network access for computers that access the NetApp Console as software as a service (SaaS) and for any Console agents you install on-premises or in the cloud. You may also need additional endpoints for certain NetApp data services, including Cloud Volumes ONTAP.

Update your endpoint list to the revised list for 4.0.0 and higher

Starting with version 4.0.0, Console agents require fewer endpoints. Existing deployments before 4.0.0 remain supported. After upgrading to 4.0.0 or later, you may remove the old endpoints from your allow list when convenient.

NetApp recommends that you update your firewall rules to use the revised endpoint list. The revised list is smaller, thus more secure and easier to manage.

Steps
  1. Whitelist the endpoints in Supported endpoints for 4.0.0 and higher.

  2. Restart the service manager 2 service on each agent by running the following command:

    systemctl restart netapp-service-manager.service
  3. Run the following command and verify that the agent's status shows as active(running):
    _

    systemctl status netapp-service-manager.service
  4. Remove the old endpoints from your allow list.

Endpoints contacted by the NetApp Console

Each computer that accesses the NetApp Console must have connections to the endpoints listed below.

The system contacts these endpoints in two scenarios:

  • From a computer accessing the NetApp Console as software as a service (SaaS).

  • From a computer directly accessing an agent host, either to log in and set it up or access the Console from the agent host.

Endpoints Purpose

https://support.netapp.com
https://mysupport.netapp.com

To obtain licensing information and to send AutoSupport messages to NetApp support.

https://*.api.bluexp.netapp.com
https://api.bluexp.netapp.com
https://*.cloudmanager.cloud.netapp.com
https://cloudmanager.cloud.netapp.com
https://netapp-cloud-account.auth0.com
https://netapp-cloud-account.us.auth0.com

To provide features and services within the NetApp Console.

Choose between two sets of endpoints:

  • Option 1 (recommended)

    https://bluexpinfraprod.eastus2.data.azurecr.io
    https://bluexpinfraprod.azurecr.io

  • Option 2

    https://*.blob.core.windows.net
    https://cloudmanagerinfraprod.azurecr.io

To obtain images for Console agent upgrades.

NetApp recommends allowing Option 1 endpoints in your firewall as they are more secure and disallowing Option 2 endpoints, unless you are using Ransomware Resilience or Backup and Recovery. Note the following about these endpoints:

  • Option 1 endpoints are supported in 3.9.47 and higher. Releases previous to 3.9.47 do not support backwards compatibility.

  • The Console agent initiates contact with the endpoints in option 2 first. If those endpoints are not accessible, it automatically contacts the endpoints in option 1.

  • If you use the Console agent with NetApp Backup and Recovery or Ransomware Resilience, the system does not support Option 1 endpoints. Allow Option 2 endpoints and disallow Option 1.

Endpoints contacted by the Console agent

You install the Console agent on-premises or in the cloud, and it contacts endpoints to complete Console-initiated actions.

Console agents need access to the same endpoints as the NetApp Console, plus additional endpoints if you deploy the agent in your cloud provider.

Agent endpoints for AWS

These endpoints are applicable for Console agents previous to 4.0.0.

Endpoints Purpose

AWS services (amazonaws.com):

CloudFormation

Elastic Compute Cloud (EC2)

Identity and Access Management (IAM)

Key Management Service (KMS)

Security Token Service (STS)

Simple Storage Service (S3)

To manage resources in AWS. The exact endpoint depends on the AWS region that you're using. Refer to AWS documentation for details
To obtain licensing information and to send AutoSupport messages to NetApp support.

https://support.netapp.com
https://mysupport.netapp.com

To obtain licensing information and to send AutoSupport messages to NetApp support.

Choose between two sets of endpoints:

  • Option 1 (recommended)

    https://bluexpinfraprod.eastus2.data.azurecr.io
    https://bluexpinfraprod.azurecr.io

  • Option 2

    https://*.blob.core.windows.net
    https://cloudmanagerinfraprod.azurecr.io

To obtain images for Console agent upgrades.

NetApp recommends allowing Option 1 endpoints in your firewall as they are more secure and disallowing Option 2 endpoints, unless you are using Ransomware Resilience or Backup and Recovery. Note the following about these endpoints:

  • Option 1 endpoints are supported in 3.9.47 and higher. Releases previous to 3.9.47 do not support backwards compatibility.

  • The Console agent initiates contact with the endpoints in option 2 first. If those endpoints are not accessible, it automatically contacts the endpoints in option 1.

  • If you use the Console agent with NetApp Backup and Recovery or Ransomware Resilience, the system does not support Option 1 endpoints. Allow Option 2 endpoints and disallow Option 1.

Agent endpoints For Azure

These endpoints apply to Console agents previous to 4.0.0.

Endpoints Purpose

https://management.azure.com
https://login.microsoftonline.com
https://blob.core.windows.net
https://core.windows.net

To manage resources in Azure public regions.

https://management.chinacloudapi.cn
https://login.chinacloudapi.cn
https://blob.core.chinacloudapi.cn
https://core.chinacloudapi.cn

To manage resources in Azure China regions.

https://support.netapp.com
https://mysupport.netapp.com

To obtain licensing information and to send AutoSupport messages to NetApp support.

Choose between two sets of endpoints:

  • Option 1 (recommended)

    https://bluexpinfraprod.eastus2.data.azurecr.io
    https://bluexpinfraprod.azurecr.io

  • Option 2

    https://*.blob.core.windows.net
    https://cloudmanagerinfraprod.azurecr.io

To obtain images for Console agent upgrades.

NetApp recommends allowing Option 1 endpoints in your firewall as they are more secure and disallowing Option 2 endpoints, unless you are using Ransomware Resilience or Backup and Recovery. Note the following about these endpoints:

  • Option 1 endpoints are supported in 3.9.47 and higher. Releases previous to 3.9.47 do not support backwards compatibility.

  • The Console agent initiates contact with the endpoints in option 2 first. If those endpoints are not accessible, it automatically contacts the endpoints in option 1.

  • If you use the Console agent with NetApp Backup and Recovery or Ransomware Resilience, the system does not support Option 1 endpoints. Allow Option 2 endpoints and disallow Option 1.

Agent endpoints for Google Cloud

These endpoints apply to Console agents previous to 4.0.0.

Endpoints Purpose

https://www.googleapis.com/compute/v1/
https://compute.googleapis.com/compute/v1
https://cloudresourcemanager.googleapis.com/v1/projects
https://www.googleapis.com/compute/beta
https://storage.googleapis.com/storage/v1
https://www.googleapis.com/storage/v1
https://iam.googleapis.com/v1
https://cloudkms.googleapis.com/v1
https://www.googleapis.com/deploymentmanager/v2/project

To manage resources in Google Cloud.

https://support.netapp.com
https://mysupport.netapp.com

To obtain licensing information and to send AutoSupport messages to NetApp support.

Choose between two sets of endpoints:

  • Option 1 (recommended)

    https://bluexpinfraprod.eastus2.data.azurecr.io
    https://bluexpinfraprod.azurecr.io

  • Option 2

    https://*.blob.core.windows.net
    https://cloudmanagerinfraprod.azurecr.io

To obtain images for Console agent upgrades.

NetApp recommends allowing Option 1 endpoints in your firewall as they are more secure and disallowing Option 2 endpoints. Note the following about these endpoints:

  • Starting with the 3.9.47 release of the Console agent, the system supports the endpoints listed in option 1. Previous releases of the Console agent do not support backwards compatibility.

  • The Console agent first contacts the endpoints in option 2. If those endpoints are not accessible, it automatically contacts the endpoints in option 1.

  • If you use the Console agent with NetApp Backup and Recovery or Ransomware Resilience, the system does not support Option 1 endpoints. Allow Option 2 endpoints and disallow Option 1.

On-premises agent endpoints