Monitor jobs in NetApp Backup and Recovery
Monitor snapshot, replication, backup, and restore jobs. Configure email notifications and use Console Timeline to investigate activity.
NetApp Backup and Recovery keeps job information for 90 days, then deletes it and removes it from the Job Monitor.
Required NetApp Console role
Backup and Recovery super admin, Backup and Recovery backup admin, Backup and Recovery restore admin, Backup and Recovery clone admin, or Backup and Recovery viewer role. If you are protecting data stored on a Cloud Volumes ONTAP cluster, the Cloud Volumes ONTAP Admin role is also required. Learn about Backup and Recovery roles and privileges. Learn about NetApp Console access roles for all services.
View job status on the Job Monitor
You can view a list of all the snapshot, replication, backup to object storage, and restore operations and their current status in the Job Monitoring tab. This includes operations from your Cloud Volumes ONTAP, on-premises ONTAP, applications, and virtual machines. Each operation, or job, has a unique ID and a status.
The status can be:
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Success
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In Progress
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Queued
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Warning
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Failed
Snapshots, replications, backups to object storage, and restore operations that you initiated from the NetApp Backup and Recovery UI and API are available in the Job Monitoring tab.
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If you have upgraded your ONTAP systems to 9.13.x and do not see ongoing scheduled backup operations in the Job Monitor, restart NetApp Backup and Recovery. Learn how to restart NetApp Backup and Recovery. |
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From the NetApp Backup and Recovery menu, select Monitoring.
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To show additional columns (System, Storage VM, User Name, Workload, Policy Name, Snapshot Label), select the plus sign.
Search and filter the list of jobs
You can filter the operations on the Job Monitoring page using several filters, such as policy, snapshot label, type of operation (protection, restore, retention, or other), and protection type (local snapshot, replication, or backup to the cloud).
By default, the Job Monitoring page shows protection and recovery jobs from the last 24 hours. You can change the timeframe using the Timeframe filter.
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From the NetApp Backup and Recovery menu, select Monitoring.
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To sort the results differently, select each column heading to sort by Status, Start Time, Resource Name, and more.
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If you're looking for specific jobs, select the Advanced Search & Filtering area to open the Search panel.
Use this panel to enter a free text search for any resource; for example, "volume 1" or "application 3". You can also filter the jobs list according to the items in the drop-down menus.
Most of the filters are self-explanatory. The filter for "Workload" enables you to view jobs in the following categories:
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ONTAP volumes (Cloud Volumes ONTAP and on-premises ONTAP volumes)
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Microsoft SQL Server
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Virtual Machines
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Kubernetes
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You can search for data within a specific storage VM only if you have first selected a System.
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You can search using the "Protection type" filter only when you have selected the "Type" of "Protection".
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To update the page immediately, select the
button. Otherwise, this page refreshes every 15 minutes so that you'll always see the most recent job status results.
View job details
You can view details corresponding to a specific completed job. You can export details for a particular job in JSON format.
You can view details such as job type (scheduled or on-demand), SnapMirror backup type (initial or periodic), start and end times, duration, amount of transferred data from system to object storage, average transfer rate, policy name, retention lock enabled, ransomware scan performed, protection source details, and protection target details.
Restore jobs show details such as backup target provider (Amazon Web Services, Microsoft Azure, Google Cloud, on-premises), S3 bucket name, storage VM name, source volume name, destination volume, snapshot label, recovered objects count, file names, file sizes, last modification date, and full file path.
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From the NetApp Backup and Recovery menu, select Monitoring.
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Select the name of the job.
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Select the Actions menu
, and select View Details. -
Expand each section to see details.
Download Job Monitoring results as a report
You can download the contents of the main Job Monitoring page as a report after you filter or sort the results. NetApp Backup and Recovery generates and downloads a CSV file that you can review and send to other groups as needed. The CSV file includes up to 10,000 rows of data.
From the Job Monitoring Details information, you can download a JSON file containing details for a single job.
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From the NetApp Backup and Recovery menu, select Monitoring.
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To download a CSV file for all jobs, select the Download button and locate the file in your download directory.
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To download a JSON file for a single job, select the Actions menu
for the job, select Download JSON File, and locate the file in your download directory.
Review retention (backup lifecycle) jobs
Monitor retention (backup lifecycle) jobs to track when backup copies expire and support audits.
A backup lifecycle job tracks all snapshots that are deleted or in the queue to be deleted. Beginning with ONTAP 9.13, you can view all job types called "Retention" on the Job Monitoring page.
The "Retention" job type captures all snapshot deletion jobs initiated on a volume that is protected by NetApp Backup and Recovery.
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From the NetApp Backup and Recovery menu, select Monitoring.
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Select the Advanced Search & Filtering area to open the Search panel.
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Select "Retention" as the job type.
Review backup and restore alerts in the NetApp Console Notification Center
The NetApp Console Notification Center tracks the progress of backup and restore jobs that you've initiated so you can verify whether the operation was successful.
You can view alerts in the Notification Center and configure the Console to send email alerts for important system activity, even when you are not logged in. Learn more about the Notification Center and how to send alert emails for backup and restore jobs.
The Notification Center displays numerous snapshot, replication, backup to cloud, and restore events, but only certain events trigger email alerts:
| Operation type | Event | Alert generated | Email sent |
|---|---|---|---|
Activation |
Backup and Recovery activation failed for system |
Yes |
Yes |
Activation |
Backup and Recovery activation successful for system |
Yes |
Yes |
Activation |
Backup and Recovery edit failed for system |
Yes |
Yes |
Activation |
Volume now associated with snapshot policy |
Yes |
Yes |
Activation |
Volume backup or state modified |
Yes |
Yes |
Activation |
Ad-hoc volume backup failed |
Yes |
Yes |
Activation |
Ad-hoc volume backup successful |
Yes |
No |
Activation |
Multi-volume backup failed |
Yes |
Yes |
Cron operations |
Snapshot policy / backup policy label mismatch |
Yes |
Yes |
Cron operations |
Failed to update object store credentials in ONTAP for this system |
Yes |
Yes |
Pub/Sub events |
Connection failure |
Yes |
No |
Pub/Sub events |
Failed to delete a scheduled snapshot |
Yes |
No |
Pub/Sub events |
Scheduled backup of volume failed |
Yes |
No |
Pub/Sub events |
Restore of volume succeeded |
Yes |
No |
Pub/Sub events |
Restore of volume failed |
Yes |
No |
Ransomware |
Potential Ransomware attack identified on backup copy |
Yes |
Yes |
Ransomware |
Potential Ransomware attack identified on backup copy for this system |
Yes |
Yes |
Local snapshot |
NetApp Backup and Recovery ad-hoc snapshot creation job failure |
Yes |
Yes |
Replication |
Modification of replication relationship of volume failure |
Yes |
Yes |
Replication |
NetApp Backup and Recovery ad-hoc replication job failure |
Yes |
Yes |
Replication |
NetApp Backup and Recovery replication relationship pause job failure |
Yes |
No |
Replication |
NetApp Backup and Recovery replication relationship break job failure |
Yes |
No |
Replication |
NetApp Backup and Recovery replication relationship resync job failure |
Yes |
No |
Replication |
NetApp Backup and Recovery replication stop job failure |
Yes |
No |
Replication |
NetApp Backup and Recovery replication relationship reverse resync job failure |
Yes |
Yes |
Replication |
NetApp Backup and Recovery replication relationship delete job failure |
Yes |
Yes |
Target operations |
Restore to local or cloud destination failure |
Yes |
Yes |
Target operations |
On-demand restore failure |
Yes |
Yes |
System operations |
Ad-hoc volume snapshot creation failure |
Yes |
Yes |
System operations |
Indexing of the volume backup failed |
Yes |
Yes |
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Beginning with ONTAP 9.13.0, all alerts appear for Cloud Volumes ONTAP and on-premises ONTAP systems. For systems with Cloud Volumes ONTAP 9.13.0 and on-premises ONTAP, only the alert related to "Restore job completed, but with warnings" appears. |
By default, NetApp Console organization and account administrators receive email notifications for all "Critical" and "Recommendation" alerts. Other users and recipients do not receive notification emails unless you configure them. Set up email alerts for Console users in your NetApp Cloud Account or for other recipients who need to monitor backup and restore activity.
To receive the NetApp Backup and Recovery email alerts, you'll need to select the notification severity types "Critical", "Warning", and "Error" in the Notifications settings page.
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From the Console menu, select the (
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Review the notifications.
Review operation activity in Console Timeline
Use the Console Timeline to investigate backup and restore operations. It provides details about each event, including whether it was initiated by a user or by the system, and shows actions performed in the UI or through the API.
Cancel an ongoing job
Some Backup and Recovery workloads support cancelling an ongoing job if it is taking too long to complete and has not failed.
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To cancel an ONTAP Volumes restore job, refer to Cancel an ONTAP Volumes restore job. |
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From the NetApp Backup and Recovery menu, select Monitoring.
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Optionally, expand the Advanced Search & Filtering area and select specific criteria to focus the job search results.
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Select Search to display matching restore jobs.
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Choose a job from the list, select the Actions menu
, and select the Cancel action (the action label varies by job type). -
In the confirmation dialog, confirm the cancellation.
Cancel an ONTAP Volumes restore job
Cancel an ONTAP Volumes restore job if is taking too long to complete and has not failed.
When you cancel a volume restore, the entire restore operation is rolled back so that no part of the volume is restored.
During file and folder restores, Backup and Recovery restores files in batches of eight. If you cancel a file and folder restore while a batch is in progress, the restore stops before the next batch begins. Any files and folders that were already restored remain in place.
Note the types of jobs you can and can't cancel:
| You can cancel | You can't cancel |
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Volume restores from a local or cloud snapshot (FlexVol and FlexGroup) |
Queued restore jobs |
File and folder restores from the cloud |
Archival restores |
File and folder restores from a local snapshot to a different volume |
File and folder restores from a local snapshot to the same volume |
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From the NetApp Backup and Recovery menu, select Monitoring.
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Optionally, expand the Advanced Search & Filtering area and select specific criteria to focus the job search results.
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Select Search to display matching restore jobs.
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Choose a job from the list, select the Actions menu
, and select the Cancel restore action. -
In the confirmation dialog, select Cancel restore.