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SANtricity 11.8

View AutoSupport log

Contributors netapp-jolieg

The AutoSupport log provides information about status, dispatch history, and errors encountered during the delivery of AutoSupport dispatches.

About this task

Multiple log files can exist. When the current log file reaches 200 KB, it is archived and a new log file is created. The archived log file name is ASUPMessages.n, where n is an integer from 1 to 9. If multiple log files exist, you can choose to view the most current log or a previous log.

  • Current log — Shows a list of the latest captured events.

  • Archived log — Shows a list of earlier events.

  1. Select Support  Support Center  AutoSupport tab.

  2. Select View AutoSupport Log.

    A dialog box appears, which lists the current AutoSupport log.

  3. If you want to see previous AutoSupport logs, select the Archived radio button, and then select a log from the Select AutoSupport log drop-down list.

    The Archived option appears only if archived logs exist on the storage array.

    The selected AutoSupport log appears in the dialog box.

  4. Optional: To search the AutoSupport log, type a term in the Find box, and click Find.

    Click Find again to search for additional occurrences of the term.