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Enable and disable support access
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Manage storage with Element software
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Manage storage with Element software
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You can enable support access to temporarily allow NetApp support personnel access to storage nodes via SSH for troubleshooting.
You must have cluster admin privileges to change support access.
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Click Cluster > Settings.
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In the Enable / Disable Support Access section, enter the duration (in hours) that you want to allow support to have access.
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Click Enable Support Access.
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Optional: To disable support access, click Disable Support Access.