Enable and disable support access
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You can enable support access to temporarily allow NetApp support personnel access to storage nodes via SSH for troubleshooting.
You must have cluster admin privileges to change support access.
|This feature is unavailable in SolidFire Enterprise SDS clusters.|
Click Cluster > Settings.
In the Enable / Disable Support Access section, enter the duration (in hours) that you want to allow support to have access.
Click Enable Support Access.
Optional: To disable support access, click Disable Support Access.