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Log in to the NetApp Service Engine web interface

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To use the NetApp Service Engine web interface, you must have an account. Your account is assigned one or more roles (by your NetApp Service Engine administrator) that determine your permissions and therefore which activities you can perform in the NetApp Service Engine portal.

NetApp Service Engine allows you to log in using the following credentials:

Role-based access

The following table lists the role-based access descriptions.

Role Access

Customer administrator

The first customer administrator user is created by the NetApp Keystone team:

  • Full access to provision and manage storage through NetApp Service Engine (including file servers and block stores).

  • Can raise service requests and incidents.

  • Can assign roles to other users of NetApp Service Engine.

Read-only/guest

Read-only access across all components.

User

Create and manage storage components consumed by end users – disks, shares and buckets.

Log in with user name and password

To log in with a user name and password, you need:

  • Your NetApp Service Engine web interface user name and password

  • The URL to the NetApp Service Engine portal

  • A web browser

Steps

  1. In your web browser, go to the URL for your NetApp Service Engine portal. The log- in page is displayed.

  2. Select Local user sign in.

  3. On the Log in to NetApp Keystone page, enter your user name and password and click Log In.

  4. After successful login, the NetApp Service Engine web interface loads, open at the dashboard. For an overview of the GUI, see NetApp Service Engine Web Interface Overview.

If your login is successful but you cannot see the dashboard, check with your NetApp Service Engine portal administrator to ensure that your NetApp Service Engine portal account has been assigned the correct role.

Log in with NetApp SSO

To log in with NetApp SSO, you need:

  • A NetApp SSO account; you can request an account at the NetApp Support site; from the log-in screen, follow the Create NetApp SSO account

  • The URL to the NetApp Service Engine portal

  • A web browser

Steps

  1. In your web browser, go to the URL for your NetApp Service Engine portal. The log- in page is displayed.

  2. Select NetApp SSO.

  3. On the SSO log- in page, enter your user name and password and click Sign In.

    After the successful login the NetApp Service Engine web interface loads, open at the dashboard. For an overview of the GUI, see NetApp Service Engine Web Interface Overview.

Log out of the NetApp Service Engine web interface

Steps

  1. To log out of the interface, click the user icon and click Sign Out.

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