callhome.nvram events

Contributors

callhome.nvram.cecc

Severity

ERROR

Description

This message occurs when excessive correctable error-correcting code (ECC) memory errors are reported by the NVRAM complex. If your system is configured to do so, it generates and transmits an AutoSupport (or 'call home') message to NetApp technical support and to the configured destinations. Successful delivery of an AutoSupport message significantly improves problem determination and resolution.

Corrective Action

Use the "system environment sensors show -hidden true" cluster shell command to view the current "NV Correctable ECC count" and "NV Correctable ECC rate" values. Contact NetApp technical support for further assistance.

Syslog Message

Call home for %s.

Parameters

subject (STRING): AutoSupport subject or title for this event.

callhome.nvram.failure

Severity

EMERGENCY

Description

This message occurs when the NVRAM card has experienced a critical hardware failure. The system will shut down to avoid potential data loss. If your system is configured to do so, it generates and transmits an AutoSupport (or 'call home') message to NetApp technical support and to the configured destinations. Successful delivery of an AutoSupport message significantly improves problem determination and resolution.

Corrective Action

Contact NetApp technical support to replace the NVRAM card.

Syslog Message

Call home for NVRAM FAILURE

Parameters

subject (STRING): AutoSupport subject or title for this event.

callhome.nvram.iofs.fail

Severity

ERROR

Description

This message occurs in a FireStorm instance when a read or write to its nonvolatile memory (NVRAM) device fails. The instance will panic. If your system is configured to do so, it generates and transmits an AutoSupport (or 'call home') message to NetApp technical support and to the configured destinations. Successful delivery of an AutoSupport message significantly improves problem determination and resolution.

Corrective Action

Restart the FireStorm instance. If the issue persists, contact NetApp technical support.

Syslog Message

Call home for NVRAM failure at %s, I/O type %s.

Parameters

subject (STRING): AutoSupport subject or title for this event.
io_type (STRING): Type of failed operation (read or write).
tag (STRING): Supplemental event identifier.
error (LONGINT): I/O error code.

callhome.nvram.openfs.fail

Severity

ERROR

Description

This message occurs when a FireStorm instance is unable to open its nonvolatile memory (NVRAM) device. The instance will panic.

Corrective Action

Restart the instance. If the issue persists, contact NetApp technical support.

Syslog Message

Call home for open failure at %s on NVRAM file %s, error %d.

Parameters

subject (STRING): AutoSupport subject or title for this event.
nvram_backing (STRING): Name of the NVRAM backing file.
fileio_error (LONGINT): Open error code.