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ONTAP tools for VMware vSphere 10

Disable AutoSupport

Contributors netapp-jani
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When configuring your storage system for the first time, AutoSupport is enabled by default. It sends messages to technical support 24 hours after it is enabled. When you disable AutoSupport, you will no longer receive proactive support and monitoring.

Note It is recommended that you keep the AutoSupport enabled. It helps speed up problem detection and resolution. The system collects AutoSupport information and stores it locally, even when disabled. However, it does not send the report to any network.
Steps

  1. Launch ONTAP tools Manager from a web browser: https://<ONTAPtoolsIP>:8443/virtualization/ui/

  2. Log in with the ONTAP tools for VMware vSphere administrator credentials you provided during deployment.

  3. Select the Settings > Telemetry > Edit option.

  4. Deselect the AutoSupport option and save the changes.