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ONTAP tools for VMware vSphere 9.8
A newer release of this product is available.

Clear the vSphere cached downloaded plug-in packages


If plug-ins are not updated automatically after deploying or upgrading ONTAP tools, you should clean up the cached download plug-in packages on the browser and on the vCenter Server to resolve vCenter Server plug-in issues.


  1. Logout from your existing vSphere web client or vSphere-UI.

  2. Remove the browser cache.

  3. Remove the vSphere Client cached plug-in packages. For VCSA, Perform the following:

    1. SSH into the VCSA appliance.

    2. Stop the VMware vSphere Client service: service-control --stop vsphere-ui

    3. Change directories to the vCenter client UI extensions directory: cd /etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity

    4. Remove the cached plug-in packages specific to NetApp using the rm -rf commands:

      rm -rf com.netapp.nvpf.webclient-*

      rm -rf com.netapp.vasa.vvol.webclient-*

      rm -rf com.netapp.vsch5-*

    5. Start the VMware vSphere Client service: service-control --start vsphere-ui