Clear the vSphere cached downloaded plug-in packages

If plug-ins are not updated automatically after deploying or upgrading ONTAP tools, you should clean up the cached download plug-in packages on the browser and on the vCenter Server to resolve vCenter Server plug-in issues.

Steps

  1. Logout from your existing vSphere web client or vSphere Client.

  2. Remove the browser cache.

  3. Remove the vSphere Client cached plug-in packages.

    If you are using…​

    Perform the following…​

    Windows vCenter server

    Remove the following folders com.netapp.vasa.vvol.webclient-x.x.x.xxxx, com.netapp.nvpf.webclient-x.x.x.xxxx, and com.netapp.vsch5-x.x.x.xxxx located at:

    • vSphere Web Client path: C:\ProgramData\VMware\vCenterServer\cfg\vsphere-client\vc-packages\vsphere-client-serenity

    • vSphere Client(HTML5) path: C:\ProgramData\VMware\vCenterServer\cfg\vsphere-ui\vc-packages\vsphere-client-serenity

    VCSA

    1. SSH into the VCSA appliance.

    2. Change directories to the vCenter web client UI extensions directory using cd /etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity

    3. Remove the cached plug-in packages specific to NetApp using the rm -rf commands: Example: Here x.x.x.xxxx is the version of your plug-in. ---- rm -rf com.netapp.vasa.vvol.webclient-x.x.x.xxxx rm -rf com.netapp.nvpf.webclient-x.x.x.xxxx rm -rf com.netapp.vsch5-x.x.x.xxxx ----

    4. Change directories to the vCenter client(HTML5) UI extensions directory using cd /etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity

    5. Remove the cached plugin packages specific to NetApp plug-in using the rm -rf commands: Example: Here x.x.x.xxxx is the version of your plug-in ---- rm -rf com.netapp.vasa.vvol.webclient-x.x.x.xxxx rm -rf com.netapp.nvpf.webclient-x.x.x.xxxx rm -rf com.netapp.vsch5-x.x.x.xxxx ----

  4. Login to vSphere and restart vSphere Web client and vSphere Client services by using the following commands:

    service-control --stop vsphere-client vsphere-ui
service-control --start vsphere-client vsphere-ui