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Troubleshooting user interface issues

Contributors netapp-lhalbert
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You might see issues with the Grid Manager or the Tenant Manager after upgrading to a new version of StorageGRID software.

Web interface does not respond as expected

The Grid Manager or the Tenant Manager might not respond as expected after StorageGRID software is upgraded.

If you experience issues with the web interface:

  • Make sure you are using a supported browser.

    Note Browser support has changed for StorageGRID 11.5. Confirm you are using a supported version.

  • Clear your web browser cache.

    Clearing the cache removes outdated resources used by the previous version of StorageGRID software, and permits the user interface to operate correctly again. For instructions, see the documentation for your web browser.

Related information

Web browser requirements