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Sign in to Tenant Manager

Contributors netapp-lhalbert netapp-perveilerk
PDFs

You access the Tenant Manager by entering the URL for the tenant into the address bar of a supported web browser.

What you'll need

  • You must have your login credentials.

  • You must have a URL for accessing the Tenant Manager, as supplied by your grid administrator. The URL will look like one of these examples:

    https://FQDN_or_Admin_Node_IP/
    https://FQDN_or_Admin_Node_IP:port/
    https://FQDN_or_Admin_Node_IP/?accountId=20-digit-account-id
    https://FQDN_or_Admin_Node_IP:port/?accountId=20-digit-account-id

    The URL always contains either the fully qualified domain name (FQDN) or the IP address used to access an Admin Node, and could optionally also include a port number, the 20-digit tenant account ID, or both.

  • If the URL does not include the tenant's 20-digit account ID, you must have this account ID.

  • You must be using a supported web browser.

  • Cookies must be enabled in your web browser.

  • You must have specific access permissions.

Steps

  1. Launch a supported web browser.

  2. In the browser's address bar, enter the URL for accessing Tenant Manager.

  3. If you are prompted with a security alert, install the certificate using the browser's installation wizard.

  4. Sign in to the Tenant Manager.

    The sign-in screen that you see depends on the URL you entered and whether your organization is using single sign-on (SSO). You will see one of the following screens:

    • The Grid Manager sign-in page. Click the Tenant Login link in the upper right.

      Tenant Login link on Grid Manager sign in page

    • The Tenant Manager sign-in page. The Account ID field might already be completed, as shown below.

      Tenant Manager Sign In page

      1. If the tenant's 20-digit account ID is not shown, select the name of the tenant account if it appears in the list of recent accounts, or enter the account ID.

      2. Enter your username and password.

      3. Click Sign in.

        The Tenant Manager Dashboard appears.

    • Your organization's SSO page, if SSO is enabled on the grid. For example:

      example organization Sign In page for SSO

      Enter your standard SSO credentials, and click Sign in.

    • The Tenant Manager SSO sign-in page.

      Signing in to a tenant account if SSO is enabled

      1. If the tenant's 20-digit account ID is not shown, select the name of the tenant account if it appears in the list of recent accounts, or enter the account ID.

      2. Click Sign in.

      3. Sign in with your standard SSO credentials on your organization's SSO sign-in page.

        The Tenant Manager Dashboard appears.

  5. If you received an initial password from someone else, change your password to secure your account. Select username > Change Password.

    Note If SSO is enabled for the StorageGRID system, you cannot change your password from the Tenant Manager.