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Replace one or both power supplies in the services appliance

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The services appliance has two power supplies for redundancy. If one of the power supplies fails, you must replace it as soon as possible to ensure that the compute controller has redundant power. Both power supplies operating in the controller must be the same model and wattage.

Before you begin

  • You have physically located the controller with the power supply to be replaced.

  • If you are replacing only one power supply:

    • You have unpacked the replacement power supply unit and ensured that it is the same model and wattage as the power supply unit you are replacing.

    • You have confirmed that the other power supply is installed and running.

  • If you are replacing both power supplies at the same time:

    • You have unpacked the replacement power supply units and ensured they are the same model and wattage.

About this task

The figure shows the two power supply units for the SG100, which are accessible from the back of the appliance.

Back of SG100 with Two Power Supplies
Note The power supplies for the SG1000 are identical.
Steps

  1. If you are replacing only one power supply, you don't need to shut down the appliance. Go to the Unplug the power cord step. If you are replacing both power supplies at the same time, do the following before unplugging the power cords:

    1. Shut down the appliance.

  2. Unplug the power cord from each power supply to be replaced.

  3. Lift the cam handle on the first supply to be replaced.

    Lifting the cam handle to remove SG6000-CN PSU

  4. Press the blue latch and pull the power supply out.

    Removing an SG6000-CN power supply

  5. With the blue latch on the right, slide the replacement power supply into the chassis.

    Important Both power supplies must be the same model and wattage.

    Ensure that the blue latch is on the right side when you slide the replacement unit in.

    Sliding power supply into SG6000-CN

  6. Push the cam handle down to secure the replacement power supply.

  7. If you are replacing both power supplies, repeat steps 2 though 6 to replace the second power supply.

  8. Connect the power cords to the replaced units and apply power.

After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.