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Upgrade SG5700 drive firmware using SANtricity System Manager online method

Contributors netapp-pcarriga
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Use the SANtricity System Manager online method to upgrade the firmware on the drives in your appliance to make sure you have all the latest features and bug fixes.

Before you begin

  • The storage appliance has an Optimal status.

  • All drives have an Optimal status.

Caution Don't upgrade the drive firmware on more than one StorageGRID appliance at a time. Doing so might cause data unavailability, depending on your deployment model and ILM policy.
About this task

The drives are upgraded one at a time while the appliance is performing I/O. This method does not require you to place the appliance in maintenance mode. However, system performance might be impacted and the upgrade might take several hours longer than the offline method.

Note

Drives belonging to volumes that don't have redundancy must be updated using the offline method. The offline method should be used for any drive associated with flash read cache, or any pool or volume group that is currently degraded. You must use the offline method when upgrading SSD drives.
Steps

  1. Access SANtricity System Manager using one of these methods:

    • Use the StorageGRID Appliance Installer and select Advanced > SANtricity System Manager

    • Use the Grid Manager and select NODES > Storage Node > SANtricity System Manager

    • Use SANtricity System Manager by browsing to the storage controller IP:

      https://Storage_Controller_IP

  2. Enter the SANtricity System Manager administrator username and password, if required.

  3. Verify the drive firmware version currently installed in the storage appliance:

    1. From SANtricity System Manager, select SUPPORT > Upgrade Center.

    2. Under Drive Firmware upgrade, select Begin Upgrade.

      The Upgrade Drive Firmware page displays the drive firmware files currently installed.

    3. Note the current drive firmware revisions and drive identifiers in the Current Drive Firmware column.

      Upgrade Drive Firmware

      In this example:

      • The drive firmware revision is MS02.

      • The drive identifier is KPM51VUG800G.

    4. Select View drives in the Associated Drives column to display where these drives are installed in your storage appliance.

    5. Close the Upgrade Drive Firmware window.

  4. Download and prepare the available drive firmware upgrade:

    1. Under Drive Firmware upgrade, select NetApp Support.

    2. On the NetApp Support Site, select the Downloads tab, and then select E-Series Disk Drive Firmware.

      The E-Series Disk Firmware page displays.

    3. Search for each Drive Identifier installed in your storage appliance and verify that each drive identifier has the latest firmware revision.

      • If the firmware revision is not a link, this drive identifier has the latest firmware revision.

      • If one or more drive part numbers are listed for a drive identifier, a firmware upgrade is available for these drives. You can select any link to download the firmware file.

        E-Series Disk Firmware page

    4. If a later firmware revision is listed, select the link in the Firmware Rev. (Download) column to download a .zip archive containing the firmware file.

    5. Extract (unzip) the drive firmware archive files you downloaded from the Support site.

  5. Install the drive firmware upgrade:

    1. From SANtricity System Manager, under Drive Firmware upgrade, select Begin Upgrade.

    2. Select Browse, and select the new drive firmware files that you downloaded from the Support site.

      Drive firmware files have a filename similar to D_HUC101212CSS600_30602291_MS01_2800_0002.dlp.

      You can select up to four drive firmware files, one at a time. If more than one drive firmware file is compatible with the same drive, you get a file conflict error. Decide which drive firmware file you want to use for the upgrade and remove the other one.

    3. Select Next.

      Select Drives lists the drives that you can upgrade with the selected firmware files.

      Only drives that are compatible appear.

      The selected firmware for the drive appears in the Proposed Firmware column. If you must change this firmware, select Back.

    4. Select Upgrade all drives online — Upgrades the drives that can support a firmware download while the storage array is processing I/O. You don't have to stop I/O to the associated volumes using these drives when you select this upgrade method.

      Note An online upgrade can take several hours longer than an offline upgrade.

    5. In the first column of the table, select the drive or drives you want to upgrade.

      The best practice is to upgrade all drives of the same model to the same firmware revision.

    6. Select Start and confirm that you want to perform the upgrade.

      If you need to stop the upgrade, select Stop. Any firmware downloads currently in progress complete. Any firmware downloads that have not started are canceled.

      Caution Stopping the drive firmware upgrade might result in data loss or unavailable drives.

    7. (Optional) To see a list of what was upgraded, select Save Log.

      The log file is saved in the downloads folder for your browser with the name latest-upgrade-log-timestamp.txt.

      If required, troubleshoot driver firmware upgrade errors.