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You can collect logs for help with troubleshooting. The method you use to collect the logs varies based on how you are running the Docker plugin.
If you are running Astra Trident using the recommended managed plugin method (i.e., using
docker plugincommands), view them as follows:
# docker plugin ls ID NAME DESCRIPTION ENABLED 4fb97d2b956b netapp:latest nDVP - NetApp Docker Volume Plugin false # journalctl -u docker | grep 4fb97d2b956b
The standard logging level should allow you to diagnose most issues. If you find that’s not enough, you can enable debug logging.
To enable debug logging, install the plugin with debug logging enabled:
docker plugin install netapp/trident-plugin:<version> --alias <alias> debug=true
Or, enable debug logging when the plugin is already installed:
docker plugin disable <plugin> docker plugin set <plugin> debug=true docker plugin enable <plugin>
If you are running the binary itself on the host, logs are available in the host’s
/var/log/netappdvpdirectory. To enable debug logging, specify
-debugwhen you run the plugin.
General troubleshooting tips
The most common problem new users run into is a misconfiguration that prevents the plugin from initializing. When this happens you will likely see a message such as this when you try to install or enable the plugin:
Error response from daemon: dial unix /run/docker/plugins/<id>/netapp.sock: connect: no such file or directory
This means that the plugin failed to start. Luckily, the plugin has been built with a comprehensive logging capability that should help you diagnose most of the issues you are likely to come across.
If there are problems with mounting a PV to a container, ensure that
rpcbindis installed and running. Use the required package manager for the host OS and check if
rpcbindis running. You can check the status of the rpcbind service by running a
systemctl status rpcbindor its equivalent.