Installation prerequisites

Before you install OnCommand Insight, you must download the current software version, acquire the appropriate license, and set up your environment.

Important: If you are installing in a Microsoft Windows 2008 R2 environment, and OnCommand Insight fails to install, showing the message There is a problem with this Windows Installer package, you might need to disable the User Account Control (UAC) before starting the OnCommand Insight installation.

Before installing OnCommand Insight, ensure that you have the following:

Warning: If you are performing a full installation as an upgrade or as a migration to new hardware and your existing system contains a non-default security configuration, you must back up the security configuration before you perform the installation. After the installation is complete, you must restore the security configuration before you restore the Server (which includes the local acquisition unit) or Data Warehouse database.

You must restore the security configuration to all of your Insight servers before you restore the DWH Database.

For in-place upgrade (available for Insight Server only), the security configuration is properly handled and you do not need to restore it.

You use the securityadmin tool to create a backup of the configuration and to restore the saved configuration. For more information, search for securityadmin in the OnCommand Insight Documentation Center: