Signing in to the Tenant Manager

11/22/2022 Contributors

PDFs

You access the Tenant Manager by entering the URL for the tenant into the address bar of a supported web browser.

What you'll need

You must have your login credentials.
You must have a URL for accessing the Tenant Manager, as supplied by your grid administrator. The URL will look like one of these examples:
```
https://FQDN_or_Admin_Node_IP/
```
```
https://FQDN_or_Admin_Node_IP:port/
```
```
https://FQDN_or_Admin_Node_IP/?accountId=20-digit-account-id
```
```
https://FQDN_or_Admin_Node_IP:port/?accountId=20-digit-account-id
```
The URL always contains either the fully qualified domain name (FQDN) or the IP address used to access an Admin Node, and could optionally also include a port number, the 20-digit tenant account ID, or both.
If the URL does not include the tenant's 20-digit account ID, you must have this account ID.
You must be using a supported web browser.
Cookies must be enabled in your web browser.
You must have specific access permissions.

Steps

Launch a supported web browser.
In the browser's address bar, enter the URL for accessing Tenant Manager.
If you are prompted with a security alert, install the certificate using the browser's installation wizard.
Sign in to the Tenant Manager.

The sign-in screen that you see depends on the URL you entered and whether your organization is using single sign-on (SSO). You will see one of the following screens:
- The Grid Manager sign-in page. Click the Tenant Login link in the upper right.
- The Tenant Manager sign-in page. The Account ID field might already be completed, as shown below.
  1. If the tenant's 20-digit account ID is not shown, select the name of the tenant account if it appears in the list of recent accounts, or enter the account ID.
  2. Enter your username and password.
  3. Click Sign in.
    
    The Tenant Manager Dashboard appears.
- Your organization's SSO page, if SSO is enabled on the grid. For example:
  
  Enter your standard SSO credentials, and click Sign in.
- The Tenant Manager SSO sign-in page.
  1. If the tenant's 20-digit account ID is not shown, select the name of the tenant account if it appears in the list of recent accounts, or enter the account ID.
  2. Click Sign in.
  3. Sign in with your standard SSO credentials on your organization's SSO sign-in page.
    
    The Tenant Manager Dashboard appears.
If you received an initial password from someone else, change your password to secure your account. Select username > Change Password.

If SSO is enabled for the StorageGRID system, you cannot change your password from the Tenant Manager.

Related information

Administer StorageGRID

Web browser requirements

Signing in to the Tenant Manager

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