Learn about NetApp Console deployment modes
You can use NetApp Console through the SaaS application or install it yourself in your own environment (cloud or on-premises).
NetApp refers to these use cases as deployment modes. Each mode offers different connectivity, features, and services for your business and security needs.
- Standard mode (SaaS)
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The NetApp Console SaaS (software-as-a-service) application enables access to all NetApp data services, automated updates, and flexible authentication options such as identity federation and NetApp Support Site logins. This mode supports marketplace subscriptions and BYOL licensing. This mode is ideal for most users and organizations, especially those who want the most features and services available with NetApp Console.
- Restricted mode (installed in your own public cloud)
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Restricted mode is for organizations needing enhanced security and limited connectivity, such as governments and regulated companies. You install the NetApp Console in your own public cloud (in a government, sovereign, or commercial region), and it has limited outbound connectivity to the NetApp Console API endpoints (hosted in the SaaS application). Restricted mode provides access to key data services including Cloud Volumes ONTAP, Azure NetApp Files, NetApp Backup and Recovery (in government and commercial regions), and data classification, along with automated software upgrades and identity federation.
- Private mode (installed on your premises or in the cloud)
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Private mode is for organizations with strict security needs, such as those in AWS Secret Cloud, AWS Top Secret Cloud, Azure IL6, or air-gapped environments. It does not connect to the NetApp Console SaaS application or NetApp cloud-based APIs, giving you full control and blocking outside communication. Supported data services include NetApp Backup and Recovery, NetApp Data Classification, NetApp Replication, and Cloud Volumes ONTAP. All storage and authentication remain local, keeping data within your environment. Use this mode for defense contractors, financial institutions with strict data residency rules, and government agencies with classified systems.
When installed on your premises, only ONTAP storage systems are supported.
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|
NetApp Console limits data flow in restricted and private modes, but you must ensure your environment complies with your regulations. |
Each deployment mode differs in outbound connectivity, location, installation, authentication, data services, and charging methods.
The following table compares these modes.
| Standard mode | Restricted mode | Private mode | |
|---|---|---|---|
Connection required to NetApp Console SaaS application? |
Yes |
Outbound only |
No |
Connection required to your cloud provider? |
Yes |
Yes, within the region |
Yes, within the region (if using Cloud Volumes ONTAP) |
Console agent installation |
From the Console, cloud marketplace, or manual install |
Cloud marketplace or manual install |
Manual install |
Console agent upgrades |
Automatic upgrades of Console agent software |
Automatic upgrades of Console agent software |
Manual upgrade required |
UI access |
From the Console SaaS application |
Locally from an agent VM |
Locally from the agent VM |
API endpoint |
The Console SaaS application |
an agent |
an agent |
Authentication |
Through SaaS using auth0, NSS login, or identity federation |
Through SaaS using auth0 or identity federation |
Local user authentication |
Multi-factor authentication |
Available for local users |
Not available |
Not available |
Storage and data services |
All are supported |
Many are supported |
Several are supported |
Data service licensing options |
Marketplace subscriptions and BYOL |
Marketplace subscriptions and BYOL |
Bring-your-own-license (BYOL) |
See the following sections for details about supported features and services in each mode.
NetApp Console in standard mode (Saas application)
The following image shows a standard mode deployment.

Supported features and services for NetApp Console in standard mode
The following table lists the storage management features, data services, and administrative features available in the NetApp Console SaaS application (standard mode).
| Product area | NetApp service or feature | Console agent required |
|---|---|---|
Storage systems management |
Alerts |
Yes |
Amazon FSx for ONTAP |
Yes for discovery and management. You can use direct discovery without a Console agent, but you need an agent to use management features. |
|
Amazon S3 |
Yes |
|
Azure Blob |
No |
|
Azure NetApp Files |
No |
|
Cloud Volumes ONTAP |
Yes |
|
E-Series |
Yes |
|
Google Cloud NetApp Volumes |
No |
|
Google Cloud Storage |
Yes |
|
On-premises ONTAP clusters |
Required for discovery and management. You can use direct discovery without a Console agent, but you need an agent to use management features. |
|
StorageGRID |
Yes |
|
Workloads |
No |
|
Data Services |
NetApp Backup and Recovery |
Yes |
NetApp Classification |
Yes |
|
NetApp Copy and sync |
Yes |
|
NetApp Disaster Recovery |
Yes |
|
NetApp Ransomware Protection |
Yes |
|
NetApp Replication |
No |
|
NetApp Cloud Tiering |
Yes |
|
NetApp Volume Caching |
Yes |
|
NetApp support contract features |
Digital advisor |
Yes |
Economic efficiency |
Yes |
|
Lifecycle Planning |
Yes |
|
Software updates |
No |
|
Sustainability |
Yes |
|
Administrative features |
Audit |
No |
Automation hub |
No |
|
Federation |
No |
|
Identity and access management |
No |
|
Licenses and subscriptions management
|
No |
|
Manage cloud provider credentials |
No |
|
Multi-factor authentication (local users) |
No |
|
Notifications |
No |
|
NSS accounts |
No |
|
Organization Partnerships |
No |
|
Read-only mode |
No |
|
Notifications |
No |
How NetApp Console works in standard mode
The Console works as follows in standard mode:
- Outbound communication
-
Connectivity is required from an agent to the Console SaaS application, to your cloud provider's publicly available resources, and to other essential components for day-to-day operations.
- Supported location for a Console agent
-
In standard mode, you can install a Console agent in the cloud or on your premises.
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Installing an agent in the cloud incurs cloud usage charges. |
- Console agent upgrades
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NetApp automatically upgrades agent software monthly.
- User interface access
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You access the user interface from the Console SaaS application, which is available over the public internet.
- API endpoint
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API calls are made to the following endpoint:
https://api.bluexp.netapp.com - Authentication
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NetApp Console provides authentication with auth0 or NetApp Support Site (NSS) logins. Identity federation is available.
How to get started with standard mode
Go to the NetApp Console and sign up.
NetApp Console in restricted mode (installed in your own public cloud)
You install a Console agent in the cloud (in a government, sovereign, or commercial region), and it has limited outbound connectivity to the NetApp Console API endpoints (hosted in the SaaS application).
Users access the local UI provided by the Console agent, not the SaaS application.
Depending on the data services and features that you plan to use, a Console organization admin creates additional Console agents to manage data within your hybrid cloud environment.
The following image is an example of a restricted mode deployment.

Supported features and services for NetApp Console in restricted mode
The following table lists the storage management features, data services, and administrative features available in NetApp Console when you install it in restricted mode.
| Product area | NetApp service or feature | Console agent required |
|---|---|---|
Storage systems management |
Azure NetApp Files |
No |
Cloud Volumes ONTAP |
Yes |
|
On-premises ONTAP clusters |
Required for discovery and management. You can use direct discovery without a Console agent, but you need an agent to use management features. |
|
Data Services (restricted mode supports fewer data services than standard mode) |
Backup and Recovery
|
Supported in Government regions and commercial regions with restricted mode. Not supported in sovereign regions with restricted mode. |
NetApp Data Classification
|
Yes |
|
NetApp Replication
|
Yes*, (not needed if replicating from ONTAP on-premises to ONTAP on-premises) |
|
NetApp support contract features |
None |
N/A |
Administrative features |
Audit |
No |
Automation hub |
No |
|
Federation |
No |
|
Identity and access management |
No |
|
Licenses and subscriptions management Note the following:
|
No |
|
Manage cloud provider credentials |
No |
|
Multi-factor authentication (local users) |
No |
|
Notifications |
No |
|
NSS accounts |
No |
|
Organization Partnerships |
No |
|
Read-only mode |
No |
|
Notifications |
No |
How NetApp Console works in restricted mode
The Console works as follows in restricted mode:
- Outbound communication
-
An agent requires outbound connectivity to the NetApp cloud-based APIs for support of data services, software upgrades, authentication, and metadata transmission.
NetApp does not initiate communication to an agent. The agent initiates all communication and can pull or push data from or to the NetApp APIs and services as required.
A connection is also required to cloud provider resources from within the region.
- Supported location for an agent
-
In restricted mode, you install agents in the cloud: in a government region, sovereign region, or commercial region.
- Console agent upgrades
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NetApp Console upgrades agent software automatically each month.
- User interface access
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Users access the Console from an agent virtual machine that's deployed in your cloud region.
- API endpoint
-
API calls are made to an agent virtual machine.
- Authentication
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Authentication is provided through NetApp Console's cloud service using auth0. Identity federation is also available.
How to get started with restricted mode
You need to enable restricted mode when you create your NetApp Console account.
If you do not have an organization, you are prompted to create one and enable restricted mode when you first log in to your installed Console agent.
Note that the restricted mode setting is fixed after you create the organization. You cannot enable or disable restricted mode later.
Learn how to get started with restricted mode.
NetApp Console in private mode
In private mode, you install a Console agent either on-premises or in the cloud and then use NetApp Console to manage data across your hybrid cloud. There is no connectivity to the NetApp Console API endpoints or the NetApp Console SaaS application, so you access the Console from the local UI provided by the Console agent.
The following image shows an example of a private mode deployment where the Console agent is installed in the cloud and manages both Cloud Volumes ONTAP and an on-premises ONTAP cluster.

The second image shows an example of a private mode deployment where the agent is installed on-premises, manages an on-premises ONTAP cluster, and provides access to supported NetApp Console data services.

Supported features and services for NetApp Console in private mode
The following table lists the storage management features, data services, and administrative features available in NetApp Console when you install it in private mode. Features differ when you install the NetApp Console in the cloud versus your premises.
- Private mode installed in the cloud
| Product area | NetApp service or feature | Console agent required |
|---|---|---|
Storage systems management |
Cloud Volumes ONTAP |
Yes, but because there's no internet access, the following features aren't available: automated software upgrades and AutoSupport. |
On-premises ONTAP clusters
|
You can use direct discovery without a Console agent, but you need an agent to use management features. |
|
Data Services |
Backup and Recovery
|
Yes |
NetApp Classification
|
Yes |
|
NetApp Replication |
Yes* (not needed if replicating from ONTAP on-premises to ONTAP on-premises) |
|
NetApp support contract features |
None |
— |
Administrative features |
Audit |
No |
Licenses and subscriptions management
|
No |
|
Identity and access management |
No |
|
Manage cloud provider credentials |
No |
|
Read-only mode |
No |
|
Notifications |
No |
- Private mode installed on-premises
| Product area | NetApp service or feature | Console agent required |
|---|---|---|
Storage systems management |
On-premises ONTAP clusters
|
You can use direct discovery without a Console agent, but you need an agent to use management features. |
Data Services |
Backup and Recovery
|
Yes |
NetApp Classification
|
Yes |
|
NetApp Replication |
Yes* (not needed if replicating from ONTAP on-premises to ONTAP on-premises) |
|
NetApp support contract features |
None |
N/A |
Administrative features |
Audit |
No |
Licenses and subscriptions management
|
No |
|
Identity and access management |
No |
|
Manage cloud provider credentials |
No |
|
Read-only mode |
No |
|
Notifications |
No |
How NetApp Console works in private mode
NetApp Console works as follows in private mode:
- Outbound communication
-
No outbound connectivity is required to the Console SaaS application (where additional API endpoints reside). All packages, dependencies, and essential components are packaged with the Console agent and served from the local machine. Connectivity to your cloud provider's publicly available resources is required only if you are deploying Cloud Volumes ONTAP.
- Supported location for the Console agent
-
In private mode, the Console agent is supported in the cloud or on-premises.
- Console agent upgrades
-
You must manually upgrade the Console agent software. NetApp publishes the Console agent software to the NetApp Support Site at undefined intervals.
- User interface access
-
Users access the Console from the Console agent that's deployed in your cloud region or on-premises.
- API endpoint
-
API calls are made to the Console agent virtual machine.
- Authentication
-
Authentication is provided through local user management and access. Authentication is not provided through NetApp Console's cloud service.
How to get started with private mode
Private mode is available by downloading the "offline" installer from the NetApp Support Site.
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NOTE: If you want to use NetApp Console in the AWS Secret Cloud or the AWS Top Secret Cloud, then you should follow separate instructions to get started in those environments. Learn how to get started with Cloud Volumes ONTAP in the AWS Secret Cloud or Top Secret Cloud
NetApp Console service and feature comparison
This table shows which services and features are supported in restricted and private modes.
|
|
Standard mode (NetApp Console SaaS application) supports all features. |
Note that some services might be supported with limitations. For more details about how these services are supported with restricted mode and private mode, refer to the sections above.
| Product area | NetApp service or feature | Restricted mode | Private mode |
|---|---|---|---|
Storage systems management |
Alerts |
No |
No |
Amazon FSx for ONTAP |
No |
No |
|
Amazon S3 |
No |
No |
|
Azure Blob |
No |
No |
|
Azure NetApp Files |
Yes |
No |
|
Cloud Volumes ONTAP |
Yes |
Yes |
|
Google Cloud NetApp Volumes |
No |
No |
|
Google Cloud Storage |
No |
No |
|
On-premisesONTAP clusters |
Yes |
Yes |
|
E-Series |
No |
No |
|
StorageGRID |
No |
No |
Workload factory |
No |
No |
Data Services |
Backup and Recovery |
Yes |
Yes |
NetApp Classification |
|
Yes |
Yes |
Copy and sync |
|
No |
No |
NetApp Disaster Recovery |
|
No |
No |
NetApp Ransomware Protection |
|
No |
No |
NetApp Replication |
|
Yes |
Yes |
NetApp Cloud Tiering |
|
No |
No |
NetApp Volume Caching |
|
No |
No |
NetApp support contract features |
Digital advisor |
No |
No |
Lifecycle Planning |
|
No |
No |
Software updates |
|
No |
No |
Sustainability |
|
No |
No |
Administrative features |
Dashboard metrics for storage and data services |
No |
No |
Identity and access management |
|
Yes |
Yes |
Manage cloud provider credentials |
|
Yes |
Yes |
Federation |
|
Yes |
No |
Licenses and subscriptions |
|
Yes |
Yes |
Multi-factor authentication |
|
Yes |
No |
NSS accounts |
|
Yes |
No |
Organization Partnerships |
|
Yes |
No |
Read-only mode |
|
No |
No |
Notifications |
Yes |
No |
Audit |
Yes |
Yes |