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Overview

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  • KFS is available for a minimum of one year and up to three years. After the initial term, the service is renewable on an annual basis. Capacity can be increased in increments as small as 1 TiB.

  • The minimum capacity is 100 TiB per site, and each site can have one or more clusters to meet the minimum capacity requirement.

  • The 100 TiB capacity can be one single performance level or a combination of levels.

  • 20% of burst capacity is available at each site; any burst usage is billed only for that billing period.

  • Committed capacity or performance levels cannot be altered during a contract term.

  • Increasing capacity or changing to higher performance level during term is allowed; however, moving from a higher performance level to a lower level is not permitted.

  • Any change request in the last 90 days of the term requires the customer to renew the service for a minimum of one year.

For any additional burst requirements greater than 20%, please work with your Keystone Success Manager (KSM).