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BlueXP digital wallet

Manage licenses for BlueXP data services

Contributors netapp-tonias netapp-bcammett
PDFs

The BlueXP digital wallet enables you to manage licenses that you purchased directly from NetApp (BYOL) for use with BlueXP data services, including Cloud Volumes for ONTAP. You can view used license capacity, how much free capacity you have left, and you'll see notifications if you reached the capacity limit or the expiration date.

Note The Data service licenses page lists all licenses. If you want license details for a specific data service, use the data service tiles on the Overview dashboard. Learn more about the Overview dashboard.

The instructions on this page provide information that applies to each service. For more specific information about the licensing for these services, refer to the following pages:

Obtain a license file

You should obtain a NetApp license file to upload if BlueXP does not have internet access (private mode installations).

After you purchase a license from your NetApp sales representative, NetApp sends you an email with the serial number and additional licensing details. In the case where you do not see your licenses automatically, you'll need that serial number to obtain the respective license file.

Steps

  1. Find your BlueXP account ID:

    1. In the upper right of the BlueXP console, select The settings icon which displays in the top right of the BlueXP web console. > Identity & Access Management.

    2. On the Organization page, look for your account ID and copy it.

      If there is no account ID listed and you just have an organization ID, then you'll need to copy the first eight characters of the organization ID and append it to account-

      For example, let's say this is your organization ID:

      ea10e1c6-80cc-4219-8e99-3c3e6b161ba5

      Your account ID would be as follows:

      account-ea10e1c6

  2. Sign in to the NetApp Support Site and select Systems > Software Licenses.

  3. Enter the serial number for your license.

    A screenshot that shows a table of licenses after searching by serial number.

  4. In the License Key column, select Get NetApp License File.

  5. Enter your BlueXP account ID (this is called a Tenant ID on the support site) and select Submit to download the license file.

    A screenshot that shows the get license dialog box where you enter your tenant ID and then select Submit to download the license file.

Add a license

License information automatically display in digital wallet when the BlueXP account associated with the license is also an NetApp Support Site account and BlueXP has access to the internet. If you used a BlueXP account that is not associated with your NSS account, you'll need to manually add a license.

You can add the license in BlueXP either by entering the serial number and the associated NSS account, or by uploading the NetApp license file (NLF). You should obtain a NetApp license file to upload if BlueXP does not have internet access (private mode installations).

After you purchase a license from your NetApp sales representative, NetApp sends you an email with the serial number and additional licensing details. You'll need that serial number to add or update the respective license in digital wallet.

Note If you want to enter the serial number, you first need to add your NetApp Support Site account to BlueXP. This is the NetApp Support Site account that's authorized to access the serial number.
Steps

  1. From the BlueXP menu, select Governance > Digital wallet and then select the Data services licenses tab.

  2. Select Add license.

  3. In the Add license dialog, enter the license information and select Add license:

    • If you have the serial number and know your NSS account, select Enter serial number and enter that information.

      If you entered a serial number, you also need to select the NetApp Support Site account that's authorized to access the serial number.

      If your NetApp Support Site account isn't available from the drop-down list, add the NSS account to BlueXP

    • If you have the license file (required when using BlueXP in private mode), select the Upload license file option and follow the prompts to attach the file.

Update a license

If your licensed term is nearing expiration, or if your licensed capacity is reaching the limit, you'll be notified in the BlueXP digital wallet. You can update your license before it expires so that there is no interruption in your ability to use a BlueXP data service or Cloud Volumes ONTAP.

After you purchase additional capacity from NetApp or extend the term of your license, BlueXP automatically updates the license in the digital wallet when the BlueXP account associated with the license is also an NetApp Support Site account and BlueXP has access to the internet.

If your BlueXP account is not associated with your NSS account, you'll need to manually update a license.

You can manually update your license in BlueXP either by entering the serial number and the associated NSS account, or by uploading the NetApp license file (or files if you have a Cloud Volumes ONTAP HA pair). You should obtain a NetApp license file to upload if BlueXP does not have internet access (private mode installations).

After you purchase a license from your NetApp sales representative, NetApp sends you an email with the serial number and additional licensing details. You'll need that serial number to add or update the respective license in digital wallet.

Note If you want to enter the serial number, you first need to add your NetApp Support Site account to BlueXP. This is the NetApp Support Site account that's authorized to access the serial number.
Steps

  1. Contact your NetApp representative to buy a new license.

    After you pay for the license and it is registered with the NetApp Support Site, BlueXP automatically updates the license in the BlueXP digital wallet and the Data service licenses page will reflect the change in 5 to 10 minutes.

  2. If BlueXP can't automatically update the license (for example, when using BlueXP in private mode), then you'll need to obtain a NetApp license file from support and manually upload the license file. Learn how to obtain a license file.

  3. On the Data service licenses tab, select More icon for the serial number you are updating, and select Update license.

  4. In the Update license page, upload the license file and select Update License.