Uninstalling the Data Warehouse software

You must uninstall the Data Warehouse software before you can upgrade.

Before you begin

If you made changes to reports you want to keep, it is critical that you create a backup before you uninstall Data Warehouse. Uninstalling Data Warehouse permanently deletes all previously collected data and removes all reports, including any newly created or edited reports.

Steps

  1. Log in to the Data Warehouse server.
  2. Ensure that all of the Insight windows on the server are closed.
  3. Open the Uninstall a Program feature from the control panel and select the OnCommand Insight application for removal.
  4. Click Uninstall and follow the prompts.
    Important: When the uninstall operation is complete, reboot the Data Warehouse server.